Okendo: Reviews & Loyalty

We searched around quite a bit (Yotpo, Power Reviews, and TargetBay) before finally landing with Okendo. Our new Shopify-site launched at the beginning of November, so we are just starting to see results from the integration with the Okendo App. So far, SO GOOD! The integration with Klaviyo functions exceptionally well, which was another BIG consideration we had to make when reviewing our options. Overall, we have a very positive outlook towards Okendo, their team and the overall effectiveness of their app!! We are very happy with our decision, not to mention Okendo won't cost you an arm and a leg like some of the other options we explored. Shout out to our wonderful Customer Success Manager, Allison!

I am super impressed with this app. The help articles are thorough and reading them really helps you get the most out of the features. I like being able to group reviews, because when you're just starting it's good to group them under one brand or product family until you have enough reviews of individual products. Being able to show reviews only for certain products was what we really needed, and with the aid of the super-helpful customer support team, we made it happen! They have bent over backwards to help us with every question along the way. The free trial period is gold! Okendo is fun to use and easy to set up, with lots of options, even only on the Essential plan. The only improvement I can think of is if you could search the history by customer name, not just email.

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Okendo and their staff are extremely easy to work with. I have switch 3 times between different review plugins and Okendo is the best I have worked with! Highly recommend.

Customer support is 11 out of 10! Laura really helped me with the transfer from Yotpo to Okendo which made it super easy. Happy with the changeover so far.

It doesn’t get better than Okendo! Setup is easy and quick, even with multiple subdomains. The Okendo team customized the review widget to our exact specifications in a matter of hours. From the reviewer’s perspective, Okendo is super convenient because it’s built for mobile and rewards customers for their feedback. This means the review form is designed to be filled out on a phone in just a few taps, allowing customers to quickly receive and redeem their reward. If you’re ready to start collecting reviews and putting them to work to generate more sales, go with Okendo.

Okendo is a great app with a user-friendly interface and customisable features to suit our wide range of products.

Very helpful team. Even when I couldn't customize the review in the app due to the plan I was on, they helped me edit the CSS to style the widget!

Angelica and Benajmin have been extremely helpful redesigning my review page, good communication and interest on knowing what was I expecting.

I would highly recommend Okendo to any online business :)
Great work guys!

From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!