Okendo: Reviews & Loyalty
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Our onboarding and implementation across three sites has been fantastic. Allison and her team have been proactive in ensuring that we were up and running quickly and easily. Really excited to fully leverage all the available tools.
We started using Okendo Reviews a few months ago and it has been a great experience. The app works fabulously with our site. Our customers have been able to easily review or ask a question about our products. And it has been super easy for our Customer Service to process reviews and respond to any questions. Best of all the Okendo staff customized the look and feel of the reviews app to integrate seamlessly into our site. They've even done some big updates after we wanted some more tweaks. Their staff has been very supportive and helpful to any questions and issues we had. Great app, onboarding process, and response from their staff -- can't ask for much more from an app.
So happy with this product! I had been using Yotpo with other clients prior and had so many design issues and when I started my own brand I wanted something much more seamless and integrated with the design of our site. I had heard good things about Okendo and gave them a shot and wow, I'm thrilled I did! Customer support is also fantastic. 100% would recommend.
Team is awesome and fixed my issue within a day! I had trouble implementing reviews with a custom theme and within a day they implemented this into my store!
Speedy and Friendly Onboarding. Looking forward to working with Okendo for a long time to come. The widget looks great on our site :)
The app has a great support team and comfortable interface! It is really easy to work with the platform
Okendo came recommended by our dev partner, and it has proven to be a significant upgrade over our previous product review platform. It also allows us the ability to syndicate our reviews to our retail partner sites and 3rd party marketplaces. Their support team is also very helpful.
Really great onboarding experience. Our Okendo Customer Success Manager was very helpful in every step of the process.
Okendo has been a great platform for driving customer reviews and more detailed segmenting that feeds into other areas of our marketing channels. I've really enjoyed working with Rebecca from Okendo - any time I have an inquiry, I feel confident that her and her team will respond quickly and with all the answers I need. Highly recommend Okendo!
Thanks Alannah & Scott for the fantastic onboarding and support. Highly recommend Okendo for customer reviews. Simple and effective!