Okendo: Reviews & Loyalty

Okendo has legendary customer support and service and one of the best onboarding processes we have been through. And that's followed by allowing really easy, great looking customisation and features in a fantastic app that has set a new benchmark for us in terms of featuring our customer reviews,

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.

Okendo has been one of the best experiences working with Shopify App developers so far! The entire process from first contact to merging our reviews from the old review app to modifying details in our setup was top-notch and did not leave any room for complaints whatsoever. We were introduced to the product in an extended video session with discussing our personal setting and evaluation of how to best use Okendo in our specific given scenario. After that, the customer service team merged all of our old reviews into Okendo - more or less instantly. After configuring the basic options, we had tons of questions and modification requests, which were handled immediately and professionally, with extreme patience and friendliness.

Not only does the Okendo widget look great on our website - the back end interface does not leave any open questions either: it's intuitive, easy to use, almost self-explanatory by still maintaining all necessary options and details to configure all reviews in regards to your personal needs. All in all we highly recommend giving Okendo a try if you want to scale your review section to levels you might not even have thought about before; you will certainly not be disappointed! For our site, Okendo was an absolute game changer!

Great review plugin. Very flexible and customizable. Plug and play. Works out the box. I actually forgot I installed it and I had reviews flowing in. We are all busy, so tech that just works without human assistance is just lovely.
What makes this plugin even better, is the superior support. 7pm after hours I got an instant chat back. Okendo gets my stamp of approval.

Okendo is amazing! Amanda and the team made the implementation very easy and worked with us on all of the changes we needed! They the imported reviews for us and we love the backend - very simple and to the point.

A very complete system for review capture and placement on our site. Beautiful and well-designed widgets allow the reviews to populate wherever you would like them- and in so many different configurations. Super helpful in creating UGC and brand appeal on our site.
The onboarding team is top-notch! They were just great. Thank you.

The set up and onboarding experience was seamless, Norma provided fantastic support and was responsive to any queries that came up. We have recently launch and chose Okendo due to the integrations with our tech stack and ability to highlight the authenticity and quality of our product via verified buyer reviews as we grow our brand.

I can't recommend Okendo enough! Allison has been amazing to work with and highly recommend working with her if you are given the option.:) She is very responsive, proactive, thorough, dependable and gets the job done!

So far so good.
Tee app works well.
The interface is very user friendly.
And support are very helpful and responsive.

This is the second company where I have migrated from another provider to Okendo. Again, the onboarding experience was seamless. They have exceptional customer migration support and service.