Okendo: Reviews & Loyalty

Migrated from stamped.io to better integrate with our email messaging platform (Klaviyo). We have noticed better review content, review quality and detail, and more UGC. Great feature set that integrates well with other products and the updates provide value. We had a slight hiccup with the transition from sales to customer success and implementation; however, the team was gracious and collaborative as we worked through our issues.

The best customer support ever. They are very helpful. Absolutely recommend this App. Very fast reply to the messages

Alannah from Okendo went above and beyond during the onboarding process. We loved working with her and are so happy with the reviews platform.

We just launched for Reviews and our experience through the sales and onboarding process was nothing short of spectacular! One of the best companies I've worked with thus far. Sales was attentive, informative, transparent, and not pushy. Rebecca in onboarding is simply amazing! We felt so well taken care of. She was attentive to our needs, patient, proactive and respectful of our bandwidth limitations. She went above and beyond in her responsiveness and follow through items. I cannot say enough good things about this partnership thus far. The reviews look great and we're seeing fantastic results! Highly recommend this app and company.

Believe the hype! We first came across Okendo a few years back when we were considering leaving YotPo and almost pulled the trigger. 2-3 years later we revisited the conversation and realized that Okendo had only gotten more impressive while YotPo continued to frustrate us with the same issues it always had. Moving to Okendo has been one of the best tech stack pivots we've made at Apt2B of late. Their team is extremely hands-on and available and awesome to work with. We have been working with them for months on the integration, switch and eventual launch and it's been nothing but awesome. Margaux, our rep, has been fantastic and very patient (because integrations are never as easy as one would hope, especially when one is picky). There isn't a better review platform available to Shopify stores. With Okendo, you have a Shopify-first application that is dialed in and will continue to be nimble enough to grow. Can't say enough good things. -Alex Back
C.O.O.
Apt2B

I use this app to have my customers trust about my store. It's very helpful. The customer service is always here if I need. I love this app.

The Okendo reviews has tremendously helped the conversation amongst our customers in providing quality feedback. With many different uses of our products, the platform really allows for a quick understanding of how our product solves problems for our customers. This addition has helped increase our sales.

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Okendo has legendary customer support and service and one of the best onboarding processes we have been through. And that's followed by allowing really easy, great looking customisation and features in a fantastic app that has set a new benchmark for us in terms of featuring our customer reviews,

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.