Okendo: Reviews & Loyalty
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Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.
We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!
Our company moved from another reviews vendor. Customer support has been fantastic and the product capabilities are much better for what we are spending. 30 days in and very happy with Okendo and would recommend it to others.
Best app ever !
Every think works fine. My clients give me much more reviews. Easy to use. And the best point is, they have an absolute amazing supports who is helping fast and without any headache!
This app really makes it easy to collect reviews from customers. They also provide great customer service which is a big plus!
Carly worked with us through our onboarding from Stamped.io to Okendo and the experience has been phenomenal! Every interaction has been super smooth and you can tell that they really care about each customer. The migration was almost hands-off for me and the Okendo team took care of everything. Couldn't be happier with the experience!
The Okendo team is the most flexible and attentive staff you can find. They are always willing to go above and beyond to give their customers what they need. Great support and great app. We couldn’t recommend more.
Mor, Matthew*, and Jade* - thank you! This team's service etiquette is top notch and responsive. Very easy to work with the OKENDO team across the board. Matthew is the absolute best... I know, I know, they have 100% 5-star review which is crazy but the thoughtfulness in how he helped me review my tech stack was A+++++. Appreciate it.
We looked a ton of review apps to help us accomplish our goal of increasing recent reviews through our internal site and google marketplace. Okendo offered a unique integration that helped us customize our widget to our specs and included attributes that our customers find very insightful. Not to mention, their support has been amazing. Our onboarding manager Allison was there with us every step of the way - quick and responsive to all of our needs. We switched over from Yotpo and have been very happy so far with the support and software. For a similar price point, I think you get way more features and bang for your buck with Okendo.
Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!