Okendo: Reviews & Loyalty
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Great app, amazing fast customer service!! Would recommend to anyone who wants to have reviews on their website!
I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end.
If only everything else was this simple in eCommerce!
Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.
Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend
With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!
We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.
Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!
Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers
the support is non existent. no tel support and the chat goes to Philippines that do not know anything or provide wrong information. literary spent 8 hours trying to get an answer cause it is 11 am here but 3 am there and they go to sleep after every time they reply, and you need to continue messaging trying to wake them up!
Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!