Okendo: Reviews & Loyalty
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Great app that has a lot of potential to drive quality reviews as well as third party data. The top tier (for Klaviyo integration) is quite pricey so if you want to utilise this feature then you would have to be sure that your stores' turnover can justify it, as well as paying for Klaviyo itself. The support staff are super helpful and assist when needed. The app runs smoothly on both desktop and mobile. We would 100% recommend Okendo to anyone looking to scale their Shopify store / brand.
Great app for capturing & displaying review. Allison is a joy to work with, is super responsive, and helps us get Okendo setup for our site and emails exactly how we want it :)
Very helpful team! We migrated the review plugin from another platform which cost 3X more but the support team is way less responsive! Great experience with Okendo.
Obsessed with this app and the support team! So quick to respond, super duper helpful. I've used a bajillion and Okendo is my absolute favourite Shopify app for all things retention. Five million stars!
Working with Okendo has been a breath of fresh air! From our initial meeting with Mor, to our launch with our success manager Margaux, the entire experience with the Okendo team has been wonderful. Margaux took the time to answer our many questions, assist with setting up our email flows and helped customize our widget to perfectly match our brand. The app was easy to implement on our site, the dashboard UX is very user friendly, the support team is quick to respond and the transition from our other provider has been seamless. Thank you Okendo team!
I am really impressed with the app as well as the level of support we have received from the Okendo team. Seamless setup and high level response from all involved!
We recently switched from another app and the process was seamless. The Okendo team couldn't have done more to go out of their way to make the transition smooth and painless. We were up and running in about a week, and in the first 10 days, we have increased the number of reviews on our platform 5x. The capabilities of Okendo are truly first class and we are absolutely rocking now. I love the integration with Klaviyo and how we now have replicated Amazon style reviews and ratings. Best decision we've made this year!
Okendo is amazing so far! Has all the features we needed and then some. Every team member we've worked with is extremely knowledgeable and helpful, and our Onboarding Manager Adrian V. has gone above and beyond helping us get the set-up just right. Thank you!
Fantastic team at Okendo, wonderful on boarding experience. It would be great if they could add functionality for grouped questions like reviews. Overall we are very satisfied.
Really good experience so far! Excited to keep working together. the onboarding process was fast and smooth and hands on.