Okendo: Reviews & Loyalty

The Okendo app provides the insights, flexibility and tools needed to get our consumers feedback through copy, photos and videos surrounding our products. This has been a game changer and helps us to continue to build deeper, more engaged relationships with our consumers.

I am so happy that we chose to migrate to Okendo. Their customer service is phenomenal. It took a matter of hours to get up and running. My customer service manager was there every step of the way. I can't recommend this aoo enough. It is a game changer.

The onboarding team was fantastic and the app has been great. We've received lots of usable UGC and it integrates easily with our other apps.

Okendo has been amazing! Their support team is so helpful and always provides a speedy response! We have also had lots of repeat purchases with their reviews emails!!

We have recently launched Okendo on our site to capture reviews and thus far it has been such a wonderful experience, as our account manager has been amazing to work with. She has been so helpful with the whole process in guiding us regarding best practice and taking on the heavy lifting of all the necessary task to get us up and live! Looking forward to seeing the results and benefits of using Okendo!

Fantastic customer support and help with setting up the app to do exactly what you want. Best support there's every been with Shopify apps.

We searched around quite a bit (Yotpo, Power Reviews, and TargetBay) before finally landing with Okendo. Our new Shopify-site launched at the beginning of November, so we are just starting to see results from the integration with the Okendo App. So far, SO GOOD! The integration with Klaviyo functions exceptionally well, which was another BIG consideration we had to make when reviewing our options. Overall, we have a very positive outlook towards Okendo, their team and the overall effectiveness of their app!! We are very happy with our decision, not to mention Okendo won't cost you an arm and a leg like some of the other options we explored. Shout out to our wonderful Customer Success Manager, Allison!

I am super impressed with this app. The help articles are thorough and reading them really helps you get the most out of the features. I like being able to group reviews, because when you're just starting it's good to group them under one brand or product family until you have enough reviews of individual products. Being able to show reviews only for certain products was what we really needed, and with the aid of the super-helpful customer support team, we made it happen! They have bent over backwards to help us with every question along the way. The free trial period is gold! Okendo is fun to use and easy to set up, with lots of options, even only on the Essential plan. The only improvement I can think of is if you could search the history by customer name, not just email.

I love Okendo - super nice, stylish, and the integrations are fantastic! They also have best in class customer service.

Okendo and their staff are extremely easy to work with. I have switch 3 times between different review plugins and Okendo is the best I have worked with! Highly recommend.