Okendo: Reviews & Loyalty

Great Staff from the united states that care about their clients. what more do you want. plus their app generates more reviews than their competitors. are there some drawbacks. sure, but so far so good.

This is my first experience with Okendo, though I've worked with various loyalty and review platforms over the years. I’ve been pleasantly surprised by the platform and especially impressed by the support team. Unlike the typical ‘here’s the help doc’ approach I’ve encountered elsewhere, Juan in support went out of his way to answer my questions and personally walked me through the implementation steps I needed. Overall, I’m very pleased with Okendo, particularly with their support team.

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.

Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.

i love this app. to gives you the freedom you need. have one of the best customer service i have ever seen. i recomend okendo for every shop owner.

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!