Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Recenzje (1 101)

Ogólna ocena
4,9
Liczba recenzji z daną oceną
  • 96% ocen to oceny z 5 gwiazdkami
  • 1% ocen to oceny z 4 gwiazdkami
  • 1% ocen to oceny z 3 gwiazdkami
  • 0% ocen to oceny z 2 gwiazdkami
  • 1% ocen to oceny z 1 gwiazdkami
26 listopad 2024

It does what it says on the tin. The reviews would be more powerful if there was the ability to review other "Types" of things, not just products... E.g. Blog Articles, or Recipes things like this. This would make it perfect for our needs (I asked about this, and the only way to achieve it is really v hacky)

Borough Broth
Wielka Brytania
2 miesiące korzystania z aplikacji
Edytowano 11 marzec 2024

My experience has been that the customer support goes above and beyond before you leave a review, and afterwards they pretty much ghost you/don't try to help you.

ReserviGo
Holandia
4 miesiące korzystania z aplikacji
Edytowano 14 październik 2021

There was one simple customization that was promised before joining for which after they said we would have to upgrade plans to get (it was originally going to be included for migrating here).

When Life Gives You Lemons
Stany Zjednoczone
9 miesięcy korzystania z aplikacji
24 październik 2023

I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews.
The review form and interface look very pretty.

What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get ...

Pitt Noir
Austria
8 miesięcy korzystania z aplikacji
26 styczeń 2024

Very Nice

Elegante Glamour
Mauritius
4 miesiące korzystania z aplikacji
Edytowano 27 luty 2023

I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone ...

Tiana Bay
Stany Zjednoczone
3 miesiące korzystania z aplikacji
Edytowano 17 październik 2022

UPDATED: To use Okendo, you must enforce both name and surname in customer records. It misses all customers without a registered surname. I've reported this bug to the support and received a strange "it's a feature, not a bug" response and seemingly no intention to correct it. So, please take care of it on your store side if you intend to try Okendo. --------------------------- We expected the ...

Those One Liners
Portugalia
4 dni korzystania z aplikacji