Okendo: Product Reviews & UGC , 792 avaliações
Best app for reviews. Incredible support. Great design. Amazing features. Okendo have enabled our reviews to be the hero of our product pages.
If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.
We've only got good things to say about Okendo. The integration is so seamless and easy to set up, plus the customer support team is extremely responsive and in particular Josh and Norma are always happy to help when we have questions.
Laura was super nice and helpful and helped set up some of the sequences for me.
I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.
What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!
Great support, whenever you have a question either basic or advanced, their team will help you out, and explain you! Josh was great at explaining how to get broken images fixed, I appreciate it!
I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews.
The review form and interface look very pretty.
What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get notified about them.
Also when you are on the basic plan the sender of the email is always Okendo. Having a customer base that does not use e-mail that often makes it almost impossible to get reviews when an unknown company "okendo" writes them an email and asks for a review.
Another thing is that the app can slow down your store a bit. Not heavily but quite a bit - be aware of that.
Support was quick and nice!
So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend.
Great app, great support!