Okendo: Reviews & Loyalty

We have been using Okendo for a while for our reviews, and we transitioned our loyalty program over to Okendo a few months ago. Both programs are easy to set up & navigate. Our Account Manager is always helpful, and their chat feature in platform is helpful for smaller questions.

We’ve been using Okendo for a few years now and it’s been fantastic. Super easy to set up and use, and it looks great on our site without needing a lot of work. I love how flexible the templates are and how well it connects with Klaviyo, which makes automating reviews and emails so smooth. The support team is also really helpful and quick to respond whenever we need a hand. Definitely recommend if you’re looking for a reliable reviews app that just works.

Okendo has been an incredible partner for managing our reviews, rewards program, and customer quizzes. The platform is easy to use, integrates with our tech stack seamlessly, and helps us capture authentic customer feedback that drives trust and repeat purchases. Their support team is always responsive and proactive — it's a great partnership.

We've been using Okendo for over a year for reviews and post-purchase surveys. It's user-friendly for merchants. The templates are clean, functional, and customizable, which I love. Our account manager is always supportive, and the integration with Klaviyo enhances email functionality. I'd give it a 10 out of 10.

We've been using Okendo for just over a year now, and we highly recommend it. The user experience on our site is seamless, making it easy for customers to engage with reviews. On the backend, it's incredibly intuitive for our team to manage. Plus, the integrations with Klaviyo and Shopify are smooth, reliable, and have streamlined our workflows.

Been using the app for. a while now for customer reviews on our site and love it. Had also a great optimisation call with Marissa recently, which was super helpful.

Working with Okendo has been an exceptional experience. Their support team is consistently responsive, knowledgeable, and genuinely invested in helping us find solutions quickly. Any time we’ve had a question or needed guidance, their team has been right there with clear, actionable answers.

Okendo's been a great partner of ours for many years. We utilize both their Reviews and Referral solutions. Amanda was super helpful in our pre-holiday Optimization call. Highly recommend!

We have been using Okendo for our product reviews for some time now. Super easy set-up and intuitive admin interface. Our account manager is always available to answer questions and tries to resolve any issues as quickly as possible.

Okendo provides concierge-level service, with dedicated and responsive account representatives who are proactive in sharing opportunities. Their Shopify app provides a robust level of detail and is easy-to-use, plus their product suite includes many industry-leading tools that can be used to scale the retention side of a business. Okendo mainly assists us in increasing our review rates and utilizing the insights from those reviews in our direct-to-consumer communications, which in turn supports the growth of our customer lifetime value.