Okendo: Reviews & Loyalty

better than what i expected. found it was a bit daunting to use at the start but the customer service is excellent. They helped me figure it all out. definitely the better review apps on the market.

Customer support was fast and accurate. And we're already getting great reviews rolling in. Was easy to set up. It's working great. No complaints.

By far the most well-crafted, high-quality reviews app for any store looking for a high-end solution. Great support as well - can't complain.

Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.

Followed the prompts to use the app and it didn;t work.
Requested support via the in app chat, no response.
Requested support via email twice, no response.
Very disappointed that this happened with a customer review app

Great product and helpful service with integration.

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

I like the functionality of the app, and I feel like it would provide a great benefit for my customer. The reason why I'm giving it 3 stars rather than 5 stars is that support isn't available until after the Free Trial is over. Again, it's about providing my customer with a good experience so I'll stick with the app but receiving daily emails about problem areas with the app and being left alone ...

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

I wasn't convinced 100% to use it but after doing some testing on it and dealing with their support team, I changed my mind and will go with full confidence with Okendo. Highly recommended