Okendo: Reviews & Loyalty

We've had an incredible experience with the Okendo team. We've been using aspects of their services for years, and recently onboarded a new feature they offer. We cannot recommend their services highly enough. Their customer support has been consistently helpful and responsive, and their dedication to our business’s success is something we’re truly grateful for.

We have been using Okendo for a few years now and it has been great. It's user friendly, customizable and the support team has always been a great help. Laura provides great insight, advice and support for using the platform to its full potential. Okendo makes managing and seeing our reviews very easy, which is important for our brand.

We've been using Okendo since the start of our company. It provides a lot of flexibility which we love, and has good translation features making it useful in our home market.
The account mgmt team (Amanda) sincerely want the software to support our business growth and proactively think alongside you.

We’ve had a really great experience using the Okendo app to manage our customer reviews. It works smoothly with our Shopify store and now we’re even able to sync reviews with TikTok Shop!

Huge thank-you to Laura Gomez on the support team! She was super helpful, super responsive, and made the whole TikTok sync process way easier to understand.

Okendo provides excellent service with exceptional customer support. Our Customer Success Specialist, Sheila, has been fantastic to work with. Her deep knowledge of the platform and clear explanations of review optimisation strategies were exactly what we needed. She was responsive to our questions, and provided practical recommendations we can implement immediately. Highly recommend both the ...

We love the ease of use of Okendo and all that it offers. It easily integrates with our other platforms. A plus is the quick and helpful customer service that Leonardo gave us. They were able to walk us through and pinpoint an issue we were having in our Shopify theme.

What we value most about Okendo is the strategic support we receive for our accounts. Having a dedicated team that consistently provides actionable recommendations has made a significant difference in our performance. The reviews module is robust and allows us to showcase testimonials. We also rely on the email and survey modules, which are well-integrated and enable us to automate feedback and ...

We have been using Okendo for our reviews for some time now, and our feedback about the app and the company is entirely positive. The platform is user-friendly and adapts well to the changes on our site. Our Customer Success Manager, Steven, remains consistently upbeat, incredibly helpful, and is always ready to address our questions. We highly recommend Okendo for managing reviews.

Laura's done a great job helping us optimize our account. Pointing out the low-hanging fruit, finding & sending resources when we need them, and answering any questions we have.

A pleasure to use this app, looks great with a user friendly interface / integration. I also had the best experience when needed support regarding a custom coding request. The code was updated in minutes, with the amazing support from Josh, thanks for that!