Okendo: Reviews & Loyalty

Excellent app with excellent customer service. Quick response time with a customized video on how to solve my problem. Juan is and A+ customer service rep. Highly recommend

Paulo is a great help!

Extremely helpful staff and easy to use features. I had so many questions about how to optimize this and the service surpassed my expectations. I am always able to communicate with someone over email and they are extremely nice about walking us through the site to make sure it is optimized properly. 10/10

Jamás esperé que al solicitar ayuda el team de Okendo me ayudarían a configurar. Sin duda fueron un nivel más allá de su atención a clientes. Mis felicitaciones.
Hicieron en 5 min lo que llevaba atorada en 2 horas. Gracias!

Easy enough to install. When customizations or fixes are needed, the customer service team is very quick to respond and assist with a solution. Impressed by the team. Many thanks to Josh and the others who have helped so far.

Honestly amazing customer service. fast response with chat option that made my experience so easy and quicker then I expected. easy to navigate through the app with very helpful team. Highly recommend !!:)

The guys were so helpful to me, after installing the Okendo app I couldn't figure out how to get my imported reviews to show on individual products and they sorted it within a few hours! Took a huge weight off me - I was so worried I wouldn't get it figured out. Couldn't be happier with the App and the support. Cheers guys!

Great company! Okendo is always quick to respond for any questions and attentive in their assistance. The platform is easy to use and their team members are friendly and knowledgeable. Highly recommend!

I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.

Fantastic review app! Support is always so fast to assist to get everything displayed correctly. Definitely recommend.