Okendo: Product Reviews & UGC , 817 avaliações
I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!
FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.
I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews.
The review form and interface look very pretty.
What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get notified about them.
Also when you are on the basic plan the sender of the email is always Okendo. Having a customer base that does not use e-mail that often makes it almost impossible to get reviews when an unknown company "okendo" writes them an email and asks for a review.
Another thing is that the app can slow down your store a bit. Not heavily but quite a bit - be aware of that.
Support was quick and nice!
Carolina from Okendo went above and beyond to help us switch from yotpo, and so far we are LOVING okendo much more. It is so streamlined, clean and user friendly which relieves a lot of headache, one less headache as a business owner is important. Definitely suggest okendo for reviews!
Best app for reviews. Incredible support. Great design. Amazing features. Okendo have enabled our reviews to be the hero of our product pages.
It was a bit daunting in the beginning when I started using Okendo, but I have had and continue to have, the best customer service ever from Laura Gomez and the rest of the team at Okendo. I'm so grateful! It's not that the program is difficult to use, not at all, I was just overwhelmed by having to learn so many new things all at once with everything I'm doing, so Laura and the rest of the team have helped me in more ways than they can imagine.
I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.
Laura was super nice and helpful and helped set up some of the sequences for me.
We've only got good things to say about Okendo. The integration is so seamless and easy to set up, plus the customer support team is extremely responsive and in particular Josh and Norma are always happy to help when we have questions.
This software works better than yopto, I will continue to use it