Okendo: Reviews & Loyalty

We switched to Okendo to manage customer reviews a few months ago and have already noticed positive impact in the volume of reviews in addition to ease of managing reviews. Their tools and team are excellent and provide thoughtful insights for optimizing the experience for their customers and our customers. Thanks, Okendo!

Okendo and in particularly sheila have been extremely supportive to our business needs, and always checking in and providing recommendations on optimisations. I would recommend!

Laura was very helpful! We reached out to make a change in the code so that our SMS requests for review would include a link, and she helped us to solve the problem quickly.

The Okendo team has been super helpful with rolling out our review program. The tool is super customizable and our team was able to get it implemented with our website pretty easily.

The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

Helpful support team. Seeing an increase in our reviews since switching to this platform.

Okendo is a great platform and seamlessly integrates with Klaviyo. The support team is great and Amanda Calderon has been extremely helpful and kind throughout our onboarding and optimization strategies.

Highly recommend.

Excellent customer service - Luigi quickly solved an issue I had with incorrect star reviews appearing from another app. Thanks!

Awesome support. Helped me out with a problem I spent hours on to sort out. Made my day!

We really like Okendo—their team is always helpful with troubleshooting, responds quickly, and handles our custom requests exceptionally well.