Okendo: Reviews & Loyalty

Okendo has been amazing! There isn't anything it's been missing for us so far, the integration was seamless and they handled installing it to our theme and making any customizations we wanted. I love that it can automatically publish reviews within guidelines we set so we aren't spending time having to approve things. Plus, customers can attach images and/or video, it integrates with Smile.io for loyalty incentives, and they even have a lookback option so you can send review requests for previous orders to get the reviews rolling in. They've been wonderful to work with and I would definitely recommend them!

The team are very helpful in getting the design and systems working as you need them. No question too big or too small and local support makes transversing the challenges of setting up a Shopify store super easy.

Powerful app, great interface, and star customer service from our rep Norma! The Okendo team in general has been very responsive and accommodating toward questions and requests.

Great product and excellent customer service from Nands!! Highly recommend. I've been using it on my website for a couple of years now and love it.

Love this review app, have transferred over from Yotpo and find it much more cost effective and offering the same and better features

They helped us every step of the way. And Allison went ABOVE AND BEYOND for us. She helped at every little bottleneck with grace. And she didn't get frustrated, which made us feel extremely comfortable. Thank you so much!

Okendo were incredibly helpful from start to finish. They took the time to understand our brand, product and customer, and were proactive in helping develop a solution and strategy to integrate Reviews into our existing stores. They've been very attentive and available surrounding the launch of our Reviews and we look forward to working with them on growing the positive impact of their service, both in our current business and in a new business launching really soon.

Good platform with a major flaw for our business: you can't pin the reviews to URLS, only to Product IDs, so if you have to archive a product to maintain historical data, but want to retain the SEO value for your URL slugs with an updated product, you lose all the reviews for that product.

Great app! We're really happy with the updates were integrating with the help of Laura and Aboud, Okendo has been a great solution for us.

Veomany has been super helpful and patient, despite my many requests. I have had a great experience with Okendo customer support Thank you