Okendo: Product Reviews & UGC , 843 avaliações
Refinar
-
Por avaliação
Have been using Okendo across multiple businesses for years. Excellent reviews platform with all of the bells and whistles and fantastic support resources. The real game changer for larger, international businesses is the ability to combine and syndicate your reviews across multiple sites.
If we were to choose a review platform again, we'd choose Okendo without blinking. Their team helped us customise the review widget to our custom theme; integration is seamless, and customer service is always reactive. When we moved to Shopify Markets, Josh migrated the reviews and adjusted our plan. Really helpful when you're busy.
Install is very lengthy and if you don't go for the very expensive plan you have no on-boarding help so good luck with that. To get on-boarding your spending a min of $300/mo and I can tell you your better off spending with Google Adds. The reviews do ZERO for SEO.
Everything I do for my Shopify cart is for business and this does nothing to attract more customers. Once there on your site reviews mean nothing. If you want a pretty little button on your site for $300/mo. then sign right up but there are many Google Review Apps you can install with Shopify for 4.99/mo. that do the exact same thing.
The people are nice you deal with and they do respond. It's not the people it's the product. It just has no value added to your store. Sorry :(
Update: went back and got the cheaper version and it's WAYYYYY worse. There is zero support and good luck getting it to work. Two months later and my google feed is still not working! They just email you excuses and WILL NOT get on a phone. Two months of trying and wasted all my time and money. DO NOT USE companies that have no phone support. You will regret it.
This app provides great user experience and is easy to navigate and implement on the site. The customer support is very responsive and always happy to help. Would highly recommend this app.
Un support vraiment super efficace et rapide !
Je recommande a 100%.
Help with product review sync: Okendo customer service and Technical Support -
friendly, great communication, very efficient - 5*
FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.
So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend.
What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!
Really impressed with the support migrating over to Okendo, Carolina was terrific and on hand to make it as seamless as possible. Enjoying the platform and features too - especially the integration features with other platforms like Klaviyo.