Classificação geral
4,8
Número por nível de avaliação
  • 97% das avaliações são de 5 estrelas
  • 1% das avaliações são de 4 estrelas
  • 1% das avaliações são de 3 estrelas
  • 0% das avaliações são de 2 estrelas
  • 1% das avaliações são de 1 estrelas
15 de setembro de 2020

We love how Okendo is customizable and easy to use. We were able to get the reviews and email flows implemented quickly with the help of Allison, who was an absolute pleasure to work with!

Copper Cow Coffee
Estados Unidos
Aproximadamente 1 mês usando o app
1 de junho de 2021

We've had a great experience so far with Okendo! Allison and the team were super helpful getting everything setup for us.

Zilker Belts
Estados Unidos
Aproximadamente 1 mês usando o app
12 de agosto de 2023

Do not buy!!!

The worst plugin I've come across and one of the worst customer loyalty I've received!!!!!

I worked so hard to get my reviews with authentic photos and everything, and just one day everything was deleted but still on the site it says that I actually have reviews, you can access one of the products to see its rating and the number of reviews, but it was possible to see the reviews themselves so you'll understand what a funny situation it says that the product is rated With 5 reviews with an average of 4.8 but when I come to see the reviews it says they don't exist

This is also what I tried to explain to customer service but they just don't understand and they gave me some kind of solution that the reviews came back without pictures of the products that the customers took and all the customers are called Anonymous, shocking customer service at least they answer but without a real solution and who like you know how long it takes to get reviews

Do not install it!

CookUpgrade
Israel
21 dias usando o app
Okendo deixou uma resposta 18 de agosto de 2023

Hi CookUpgrade,

The original 110 reviews were submitted via the write a review button all using the same email address. Shortly thereafter, a redaction request was submitted to Shopify for that specific email address.

Given Okendo’s strict adherence to Shopify’s data protection compliance, when we receive a redaction request for an email address we are required to do the following:
-Remove the email address from every review for that customer
-Change the name to "Anonymous" for every review for that customer
-Remove the media from every review for that customer
-Reject every review submitted by that customer

If this review redaction was made in error and CookUpgrade needs additional help with importing reviews, it would be our pleasure to assist further. We can be reached via either chat or email at support@okendo.io.

18 de maio de 2023

The Okendo team has been absolutely amazing. Very attentive, responsive, and seamlessly set everything up so there was a smooth migration from Stamped.io to Okendo.

Highly recommended.

House of Knives
Austrália
Aproximadamente 1 mês usando o app
8 de fevereiro de 2023

Excellent experience. Our account manager is proactive and knowledgeable and has made the onboarding process so easy. We are very happy with the app features and look forward to using Okendo to its full potential.

Bamboo Body
Austrália
Aproximadamente 1 mês usando o app
14 de junho de 2020

I'm really happy with this app! The transition from my previous reviews app to this one was very seamless, with the onboarding team transferring all the reviews data for me and setting up the new reviews widget exactly as I wanted. Thank you Scott and the team!

RAQ
Austrália
Aproximadamente 1 mês usando o app
21 de abril de 2022

The app is fairly straightforward and easy to use however when there is an issue the support team is super responsive and helps fix any issues very quickly.

Smood Beauty
Estados Unidos
Aproximadamente 1 mês usando o app
25 de agosto de 2022

Solid Reviews solution! Onboarding was a breeze. They are in it for the win. Thanks Carly for helping us get everything set up

Section 119
Estados Unidos
Aproximadamente 1 mês usando o app
10 de agosto de 2018

This app and these guys deserve 100 Stars. The setup was smooth, easy and super fast. Matt was incredibly helpful and provided valuable advise. I was a long time user of Yotpo and they did all the migration for me. I find the price of the Power Plan very reasonable considering how much value this app adds. I couldn't ask for more! I wholeheartedly recommend this app to anyone serious about e-commerce. If you're deciding between Okendo and Yotpo, let me tell you Okendo is simply better... value, service, ease of use, features and, most importantly, the people behind the app are just amazing.

Beckett Simonon
Estados Unidos
Aproximadamente 1 mês usando o app
25 de agosto de 2022

We've only been using the Okendo review app for a week, but it has already proven to be light years beyond our previous solution. Currently on the Growth plan, and it's proving to be a true modern day review integration. Excited to see how they evolve this app over time! The onboarding/support staff has also been detailed and incredibly responsive at every step of the process. Our customers also seem to enjoy leaving reviews more than before, as we saw an immediate increase in their willingness to actually write a review. Cheers!

evanhealy
Estados Unidos
Aproximadamente 1 mês usando o app