Okendo: Reviews & Loyalty

The app is so easy to use and learn. A lot of cool features are available which make our work easy. The meeting we'd with Laura was so much productive, Laura is objective and help us a lot to update some options in our online stores. A great help to get more reviews. She was awesome and shared a lot of useful information, also made sure to answer all of our questions and doubts.

We've been using Okendo Reviews for over 2 years and have been using the Loyalty program for at least 6 months. Everything works well, has great integration with Shopify and support is very good. The support side is getting better. Seems that as new features are launched, the support team (sometimes) seems a little behind. But nothing has impeded the user experience for our customers. It's not cheap, but the return is well worth it.

Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.

She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!

I've been using the app for a long time. I decided I wanted some change on my Review Widget and contact the support team through Chat.
Daniel responded within minutes and got the new look setup within minutes!

Awesome app

The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.

A set it and forget it app which is what we always want. It has beautiful display options and integrates with our rewards platform to push reviews by offering store credit. The customer service is also top notch

Okendo has been a game changer for us! It's super easy to use, and the reviews have boosted customer trust and engagement. The customization options are spot on for our brand.

Amanda C has been incredible—she's responsive, helpful, and went above and beyond to make sure everything was perfect. Highly recommend this app!

Love the app, it has been a wonderful experience for us with support and getting our widget fully customized. Easily one of the best reviews apps out there!

Okendo is by far the best review app, I can't believe their staff actually helps you optimize your program setups and makes recommendations. Thank you Laura for being so awesome.

Very robust system and great experience with their support team when questions have surfaced. They are quick to respond and extremely helpful which can be rare these days.