Okendo: Reviews & Loyalty
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Recensioner (1 041)
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Shiela has been very helpful and fast to solve all my questions.
We recently switched from Yotpo to Okendo, and we couldn't be happier with our decision! The transfer process was seamless thanks to Okendo's exceptional support team. They guided us every step of the way, creating a detailed checklist to ensure everything went smoothly.
Since the move, we've been able to personalize and polish our email requests through the Klaviyo integration, which was not possible with Yotpo. Additionally, we can now send review requests via SMS through Attentive, another feature we previously lacked. These new capabilities have significantly increased our review count.
The Okendo platform is much easier to navigate and manage. Our account manager has been incredibly helpful, providing valuable recommendations and support to help us achieve our goals. Overall, we highly recommend Okendo for its superior functionality and outstanding customer service.
Josh was sooo helpful to help us design and get a Reviews page up within an hour or so! it would have taken me months. Loving Okendo, proper service is rare these days. Thank you!!
Easily the best Review App on Shopify!
Quick help! Really appreciate
Very helpful, it's easy to understand, and a bunch of features that about to discovered by us, we will look into it. The customer service is excellent, I will definitely recommend this to my friends and colleagues.
Easy to use and provide smooth process for customers to use. Love its integration with different communication platforms like Klaviyo. They have supportive customer success team who are professional to provide advices to business, too!
great cs
We've been very fortunate with our account management team and their support for hosting Okendo on multiple sites in multiple regions. We have had a few minor tech challenges but they always reply promptly and with the right advice! The reviews are easy to manage and the back end straightforward to navigate! Highly recommend.
Absolutely amazing app overall. Also, their customer service is the absolute best ever. It has been my greatest pleasure to have Josh as my support advisor on this app. He helped me with everything and guided me throughout the app to make things easier for me. Really appreciate it. I would give more stars if I could!