Okendo: Reviews & Loyalty

The Okendo team are always responsive and super helpful! They never fail to answer my questions, and they always get back to me really quickly.

I've been using Okendo since June 2019 and I think it's FIVE STAR PLUS!! Simple and great support, and I reply to every review we get, good or bad, and we publish 99% of them!

Okendo has been the best app I have ever worked with. We had an amazing tutorial and review of our needs. They have walked us through the entire set up and installation, the customer success manager has been available for all our questions and responds quickly too. We are very happy with the look, functionality, and experience it has given our customers.

LOVE the Okendo app and before coming to Okendo, I had another very popular review app. Okendo has a great interface and unbelievable customer support. It's a whole new world for me now that I have a great review provider! Margaux is FANTASTIC. So is Mor - both great people and very very helpful. Just do the trial and you'll be convinced it is the Reviews app for you!
Update - September 2024 - We are ~4 years in with Okendo and could not be happier. Laura is our account rep and she is totally on it and recommends things we are missing, which is really important as we manage all of this ourselves. We don't have a big expert team or anything, so we would miss all the extra features. Thank you Okendo!!!

Hands down the best support that I've received from any other app. Okendo is user friendly for our staff as well as our customers. It's a no brainer. Go with Okendo.

The customer service is super helpful and very responsive. I got their help with showing Reviews on Google Search.

The Okendo review app is great and its features are incredible. Has assisted with the growth of our e commerce store since inception. The team is great and always helpful and insightful in assisting with new features and how we can improve. Thank you Norma :)

Love this app! Also great onboard team. Allison Mueller helped me through the entire process and has been incredibly helpful. Super excited to see how these new reviews impact conversion rates!

This app makes is super simple for customers to leave reviews and is great about having a format that encourages more thorough reviews with photos and videos. They have also been extremely helpful in guiding me through setting up the app and they also respond quickly in their help desk chat if I ever have an issue. For example, yesterday I needed help flipping a customer's review photo right side up and was able to speak to someone on chat who then had the issue resolved for me in under 48 hours.

The Okendo team will do whatever is necessary to make sure the experience with their platform is excellent. The onboarding team did their very best to make sure we launched on time and according to our specifications and needs.