Okendo: Reviews & Loyalty
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Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.
Laura on the client service team was very helpful in crafting a strategy to increase our site reviews for Google Merchant purposes. Thank you!
Laura was great to work with and helped us optimize our use of Okendo! Thank you, Laura!
Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.
Great app and great customer service! They reply in minutes any of your questions and the one-on-one sessions for optimization is awesome, thanks again Amanda Calderon
Overall a great platform and tool for reviews!
Very helpful customer service, always get back to me super quickly. Can't fault them! App is pretty intuitive. Wish you could create review carousels from your groups in the theme editor, but they do get the dev work for you quickly so it's not too much of an issue.
Great application with great customer service from the Okendo team. They are quick with responses and regularly reach out to offer one-on-one sessions on optimizing & improving the Okendo experience for our customers.
The forward facing review system is simple to setup and easy for customers to use, making for increased review rates, and in turn better conversion for our store.
I really enjoy this app so far. It's very easy to customize and use. I was able to upload reviews from another app using the Okendo template. When I had a problem with the star ratings appearing tiny on my product pages, Paulo from Okendo helped me quickly. I would recommend this review app to others.
My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.