Okendo: Reviews & Loyalty

Okendo is certainly worth the investment! After being on the fence and researching other review platforms and trying the free route, Okendo just made sense. Starting out, I hadn't known much about Okendo, however after scheduling a meeting and speaking with Mor, we were on our way to setting up a trial under the power plan. It was well worth it as Margaux, our dedicated success manager had us up and running in no time! She was able to set and create a custom look and feel for our site along with integrating review request emails with our other email service. If there were any issues at all or any fixes needed to be done, Margaux made sure that it happened and quickly. Once we were ready to launch, Margaux was able to send out an email review request campaign to our previous customers. I cannot tell you how shocked we were when we had at least 7 reviews within the first hour of the initial emails that were sent out. We have truly appreciated working with Okendo and have just renewed today. Thank you very much Mor and Margaux!

I couldn't rate the customer service higher for Okendo. If I could give it 6 out of 5 I would. They helped us pick the best features for our needs, showed us how to import reviews from a previous provider and had us up and running in no time. The hold up was our end.

If only everything else was this simple in eCommerce!

Super helpful customer service. They set up a dedicated reviews page for me as well. And the reviews really help with the look and feel re social proof.

Great App, easy to use and received immediate assistance from Sheila when I was trying to fix a problem. Highly recommend

With a dedicated account manager and prompt online chat support, our questions were always answered and solved on time. Great experience!

We've seen really great results so far with Okendo. It's easy to navigate and the support team is very responsive and helpful.

Great customer service, app is so user friendly and it's been able to do everything we wanted (link to our loyalty program, add UGC to our product pages) and more!

Getting started is easy—and definitely wasn't expecting to hear from a person, not a bot! Still a bit of a learning curve (like any tool), but a few hours in and I'm already excited about the experience I can give customers

Great platform, great company great team. I feel like I'm getting more than my last review platform while paying less than half the price. Highly recommend!

I have been working with Allison and she has been absolutely fantastic. We got up and running very quickly and we have been able to customize all our needs. End result has been a significant improvement in conversion rate.