Okendo: Reviews & Loyalty

Okendo and their stellar Account Management and Support teams have been increasingly important for our business. The platform works as expected, it is easy to install and configure, and new features and offerings are added often to ensure merchant success. Highly recommend.

Robust features. Automated the review request & reward process. Support is sincere in helping with issues. App also showing progress with better integrations.

We've been using the Okendo app for reviews on our products for the past 3+ years, and my experience has been seamless. Recently I chatted with customer service to apply updates for a new version of our website, and they were a pleasure to deal with - very prompt replies and finished the work in less time than predicted. Highly recommend!

A little expensive but I love this app and the great support that they offer. They allow me to collect the reviews I need to grow my store.

Probably the easiest integration I've had so far - the team are super quick to respond and the app is super easy to use. A few months in now, no issues at all.

This app is great so far - but the onboarding process was a dream! Definitely see why they have such great ratings. Excited to see more customers write reviews!

Had another call with them, and Laura Gomez was such a help! Really enjoy working with this company.

We migrated our 3 shopify plus stores from yotpo to okendo and we couldn't be happier. In addition to the dramatic cost savings, the customer support is incredible. Features wise, we see almost the same capabilities between yotpo and okendo, with key usage of everything we need and nothing that we don't. Highly recommend.

After nearly 2 years on Yot** and our store receiving barely any reviews we made the switch to Okendo and haven't looked back. We've now got 500+ reviews in the space of a few months and the cost difference is minimal. Scott at Okendo made the implementation absolutely seamless and effortless (on our part) and we were up & running within 2 business days. The support from the team is the best I've experienced with any Shopify app; very proactive and helpful. We absolutely recommend Okendo do any eComm store owner!

UPDATE 3/24/2023- I have been using this app a couple years now and it has definitely contributed to an increase in sales to my store. Customer support has been super quick to help me with any questions that arise. Definitely recommend!

I have used many different review apps in the past. They all would miss some of the key features I desired for my online store. Okendo has EVERYTHING you would like from a review app. It's professionally designed, automatically sends review request emails to your customer by your desired time frames, plus customer service is amazing! I have seen a big increase in sales as well since starting last month. 100% Recommend!

We really like Okendo and the support chat (when you need it) is prompt and helpful. A great review app that I'd definitely recommend.