Okendo: Product Reviews & UGC , 838 条评论

FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.

Un support vraiment super efficace et rapide !
Je recommande a 100%.

So far so good with Okendo. Their support team is typically very responsive. I've even had a few request where dev changes are required and they are able to pass those requests of and come back with solutions. Recommend.

Really impressed with the support migrating over to Okendo, Carolina was terrific and on hand to make it as seamless as possible. Enjoying the platform and features too - especially the integration features with other platforms like Klaviyo.

What a great app! The customer support and set up was very quick and seamless with the help of their team. I would highly recommend this review app!!

Enjoying Okendo so far

I was assessing a couple Review apps, and Okendo was by far the best. I'm not all too technical but setting it up was pretty easy as their UI was intuitive, and not only that, their support team is amazing. They're ACTUALLY helpful. I was working with both Laura and Josh, and they're amazing. I threw so many questions/requests at them, and they helped set things up on their end for me. They really went above and beyond and were patient all the way through. Their support team is the main reason why I went with Okendo. Overall, very happy with everything!

This software works better than yopto, I will continue to use it

I liked that the app was quite easy to set up and the possibility to give free vouchers to customers that would wirte reviews.
The review form and interface look very pretty.

What I don't like: The app gives you the option to include the questions widget on the product page while being on the basic plan. This means customers can write questions but you'll never know about it and won't get notified about them.

Also when you are on the basic plan the sender of the email is always Okendo. Having a customer base that does not use e-mail that often makes it almost impossible to get reviews when an unknown company "okendo" writes them an email and asks for a review.

Another thing is that the app can slow down your store a bit. Not heavily but quite a bit - be aware of that.

Support was quick and nice!

I've tried several review apps but this is the best one and has incredible support. We needed code to have our reviews embedded on our zipify landing pages and Angel from support got it over to us within 24 hours.