Okendo: Reviews & Loyalty

I recently request to chat with the Okendo team, Sheila specifically, as it was my first time with the review upload template. The team was so helpful and was able to look at my CSV for me to figure out what the issue was, send it back and successfully upload. Great support!!

We're really happy with the Okendo support and app, they made the reviews fit perfectly into the design of our website. It works as expected!

We are LOVING our experience with Okendo. This app is so robust and the widgets look gorgeous on our site. We had excellent service from our customer success manager, Amanda, during the onboarding process. We never had to wait long for her response and always got our questions answered with expert knowledge. Highly recommend.

The team is amazing. They helped us with seamless migration across from another review software. The interface is also really easy to use. Highly recommend!

Phenomenal review application, the customer service is A1 as well! I recommend everyone to utilize their services

Amazing customisations and customer support whenever we need tweaks. Definitely recommend this app and have never looked back! A very powerful app that helps build brand trust for our potential customers.

Fantastic app with fantastic customer service! The reviews widgets spruce up our site and to be able to sync our reviews with FB/IG is great. I hope that syndication with TikTok is added soon but they are always making changes and it is easy enough to import them manually.

So far it's great! Just completed the onboarding recently, and i'm happy. Love that it's integrated to Gorgias and Klaviyo - this is a huge advantage. Also, having full access to CSS is great and not something I had with other review apps. Special thanks to Alannah Donald who was absolutely helpful in the process. Also, the dev team quickly helped me out and fixed a few glitches I had integrating the app.

The best reviews up we've used to date! These guys have built an incredible platform, and even their latest "Connect" product is awesome for creating surveys (we use them post-purchase to capture NPS).

On-boarding was an absolute breeze, and ongoing support has been nothing short of superb. Shoutout to Norma from the Customer Success team, she is an asset to the Okendo team!

I highly recommend any new or existing Shopify merchant to consider Okendo as a part of their core tech stack moving forward.

You can tell when a store is doing well, if they care about their customers, and if they know the importance of UGC, by the reviews app they use. Okendo is that app.