Okendo: Reviews & Loyalty

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Okendo has legendary customer support and service and one of the best onboarding processes we have been through. And that's followed by allowing really easy, great looking customisation and features in a fantastic app that has set a new benchmark for us in terms of featuring our customer reviews,

Fantastic review app! Support is always so fast to assist to get everything displayed correctly. Definitely recommend.

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

Really amazing experience with Okendo. Their technology is the best on the market for ratings and reviews, coupled with a fantastic account team that's super hands-on in setting you up and very responsive through email or Zoom meetings. (Thank you, Allison!) Their platform is super customizable and integrates incredibly well with Klaviyo for a really awesome customer experience (for review request emails). Okendo has been my favorite vendor that we brought on in 2020.

We were a Yotpo customer previously and the transition was amazingly simple. We not only are saving a lot of money, the platform UX is much more palatable for our team and the front-end UI for the customer is great. I would highly recommend Okendo.

FABULOUS CUSTOMER SERVICE and FABULOUS PRODUCT. 10/10 highly recommend.

Okendo has been one of the best experiences working with Shopify App developers so far! The entire process from first contact to merging our reviews from the old review app to modifying details in our setup was top-notch and did not leave any room for complaints whatsoever. We were introduced to the product in an extended video session with discussing our personal setting and evaluation of how to best use Okendo in our specific given scenario. After that, the customer service team merged all of our old reviews into Okendo - more or less instantly. After configuring the basic options, we had tons of questions and modification requests, which were handled immediately and professionally, with extreme patience and friendliness.

Not only does the Okendo widget look great on our website - the back end interface does not leave any open questions either: it's intuitive, easy to use, almost self-explanatory by still maintaining all necessary options and details to configure all reviews in regards to your personal needs. All in all we highly recommend giving Okendo a try if you want to scale your review section to levels you might not even have thought about before; you will certainly not be disappointed! For our site, Okendo was an absolute game changer!

The support we received when initially signing up and the continued support we are given when we encounter any issues or queries, is amazing! Thanks Okendo for making the review system so easy!

A great app for social proof and purchase assistance. The set up was white glove and so easy. Highly recommend!