Okendo: Product Reviews & UGC , 712 条评论
Totally misleading info in the shopify dashboard regarding the plan . Essential is not available on the plus platform worst display of information and the pricing is too costly
I was charged $99 on Oct, 15. They made me approve the new charge today and charged me $115. So, I was charged two times in 10-day. When I contacted their customer service, Vanessa told me to select a time to chat with Chase. Why would I select a time to chat with someone to resolve the issue you caused? You will have to refund my money back or I will dispute the charge with my bank. This is ridiculous. I don't have any issue with the app, but this is not acceptable.
the support is non existent. no tel support and the chat goes to Philippines that do not know anything or provide wrong information. literary spent 8 hours trying to get an answer cause it is 11 am here but 3 am there and they go to sleep after every time they reply, and you need to continue messaging trying to wake them up!
Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.
So bad support. Near to a week to talk to them. They don´t solve anything, so we have to unistall the app