Okendo: Reviews & Loyalty

Paulo from Okendo was fantastic - he gave a fast response and answered our query with great customer service. We had a query regarding the use of coupons as review rewards. When I tried the test review, we received 5 emails after reviewing each product. Paulo confirmed that orders are produced per order, not per product reviewed. We're very excited to launch our business with Okendo as our trusted review partner and are very impressed with their integration with Google Shopping, which I can't find offered with many other Shopify integrations on the app store. We feel this will be a great asset to our marketing campaigns and look forward to receiving customer feedback through reviews on our own website!

Our review rate has improved significantly since switching to Okendo, and the survey functions have been very helpful. The app is easy to use and customer service is solid.
Would love to see the ability to get more in-depth with sorting and analysis for more complex customer surveys but I'm sure that's coming soon.

Great custom assistance from Giovanni at support. The app works well for us and integrates well with our tech stack. Thank you team OKENDO. Would highly recommend.

The best review platform for Shopify without question. What sets Okendo apart, other than the mega amounts of functinality and personalisation even on the lowestplan, is its support.
We installed for our site and Josh was an absolute legend and helped get Okendo up and running with a number of personalisations.
Great service & great app....thank you

Absolutely love Okendo - easy to use and super effective. Referral system is great! Most importantly, customer service has been perfect.

Works great, plenty of customization in how you request reviews from customers and how you display them on the site. Most important is that it looks great on the site. Support has been consistently s top-notch.... Juan logged onto our site and quickly fixed things after another dev broke things :)

Very easy to use and set up. Great customizations and our team really enjoys all of the different features inside of one platform.

Josh is great from Okendo, He helped us setup some advanced Klaviyo flows with custom triggers and helped us troubleshoot them when going live. Hes also helped with other settings across the products and is very responsive.

My experience with okendo has been great so far easy to install and use. i was having trouble with one small thing however Kenn was very helpful and got it fixed up straight away.

Integrates well with Shopify and Klaviyo. Support is very helpful and responsive.