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We've had Okendo for quite a bit now. Love all the features and the ability to customize the app to fit in flawlessly with the design of our website. Easy integration with our other digital marketing platforms. Laura has also been extremely helpful in providing insights into better utilizing the platform and gave recommendations to optimize for reviews.
We've been using Okendo Reviews for over six years, and it has been an excellent experience. The platform is easy to use and set up, and whenever we need assistance, their customer care team is always there to help.
Recently, we expanded our plan to include Loyalty, Referrals, and Quizzes, and the Okendo team did an AMAZING job! They handled everything—from project management and migration to design, launch support, and even fine-tuning the details post-launch. Their support has been outstanding every step of the way.
We 100% recommend Okendo to any business looking for a powerful and reliable reviews and loyalty platform!
Fantastic app! I had a great experience, before purchasing the service, we had a call where they walked me through all the features and capabilities. Most importantly, the team was incredibly helpful and supportive in getting everything set up. Highly recommended!
Great app—very customizable, and the customer-care team quickly helped us unlock its full potential.
Henry Thomson is FANTASTIC! He proactively provided me with custom suggestions to optimize my performance with Okendo. And referred me to another colleague to optimize another part of my app. 10/10!
So far so good! I migrated from Loyalty Lion, Reviews.io, and Fairing surveys to roll them all into one, integrated program. Saved money and the UI/UX is much better IMO. Communication with the team has been great so far as well.
It has been an excellent experience using Okendo for our products. With one SAAS, we are able to collect reviews, run referral program and even conduct the quiz. Our SEO has been greatly improved as shown by the higher ranking of some keywords in Google search result, after the use of Okendo for only half a year, especially in the Japanese side. I would highly recommend Okendo for any merchant using Shopify!
Okendo has been an absolute game changer for my business. Their support team was incredibly helpful — they resolved all my issues quickly and went above and beyond my expectations. I’m genuinely impressed by the level of service and attention to detail. I love using the app and highly recommend it to anyone looking to elevate their customer experience. Five stars from me!
Amazing features, great integration and best of all... SUPERB support. Chelsea and Brittany are just outstanding. Keep it up!!
We use Okendo for loyalty and reviews. Team has been very helpful in getting things set up and working well.