Okendo: Reviews & Loyalty

Coming across from Yotpo, the Okendo platform has altogether been superior not just from a functionality stand point but also from a price perspective for what it offers. It is key that we work with a reliable reviews partner as these tools go a long way in building credibility & trust with our customers. It would be great if all their integrations available in the USA were also offered in Australia, but overall, I’d still give them a strong rating. Amanda has played a key role in keeping our account on track and ensuring we receive the necessary support. It's been a pretty seamless experience overall.

Been very happy with Okendo since we started using it a couple years ago. It has way more capabilities for our complex product catalog than previous review apps we have used. I needed a custom on-site solution and Okendo's support was very helpful and got it done for me no problem in a timely manner. Thank you!

We have recently migrated our loyalty program over to Okendo and have been blown away with the support we have been given from the team. Scott and Alannah always went above and beyond with helping us build, migrate and launch our program and we simply couldn't have done it without them. They stepped us through the process, and contributed a lot of time and resources to ensure we were ready to go under our 2 week turnover.

The Okendo app is incredibly more user friendly than our previous platform, Loyalty lion, and we have already seen developments in the backend, analytics and front end customisation since our launch and feel comforted about the speed of their developments and improvements.

Me and my team have been using Okendo for a few years and are very happy with it's capabilities. It's user friendly and integrates very well with our website. I recently connected with Laura Gomez from their support team and she provided excellent recommendations for optimizing our reviews!

Okendo is such a great platform. It allows us to keep track of all our reviews and they have a bunch of other cool features that makes engaging with our customers super smooth. Our Account Manager Amanda is great and super knowledgeable. Definitely would recommend Okendo!

Okendo is awesome! super easy to use and makes showcasing customer reviews a breeze. Great feature set and customizable to match our brand's look. Also, their customer service is amazing—always quick to respond and genuinely helpful. Highly recommend!

Okendo's onboarding process is detail-oriented, and the feature I appreciate the most is the one-stop solution that offers loyalty programs, reviews, etc. It allows seamless integration while also gathering useful data from surveys. I would say this is one of the best review solutions for e-commerce.

Would always thank Okendo for the good assistance. Switched to different platform but eventually came back here. Migrating back is not that hard and they had assisted us.

Also shout out to Paulo!

- Jayne from The NJC Team

The best onboarding I have experienced. Quick, simple and actually achieved what they said they would do.

We changed from another review/loyalty platform, which I thought was going to be a major headache, particularly with loyalty points.

To my surprise, the new program was created, all data imported and we were live within 3 weeks.

I would highly recommend Okendo as it has been a very useful supporter for me to help market my product, retent my customers, and help express customers' reviews in a efficient and clear way. The customer service team is very professional and helpful. I am receiving their support every day. For example, André who has been an amazing support advisor who is not only professional, but also can think from the customers' point of views to provide valuable advice.