Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

評論 (1,109)

整體評分
4.9
各級評分數量
  • 96% 的評分為 5 顆星
  • 1% 的評分為 4 顆星
  • 1% 的評分為 3 顆星
  • 0% 的評分為 2 顆星
  • 1% 的評分為 1 顆星
2022年5月10日

Waste of time. Okendo is bugged app with not working sequences. They are refusing to help. Completely the worst customer support ever.

Kiss the Dog
波蘭
使用應用程式 19天
2023年6月17日

Followed the prompts to use the app and it didn;t work.
Requested support via the in app chat, no response.
Requested support via email twice, no response.
Very disappointed that this happened with a customer review app

Continuous Flow BJJ
澳洲
使用應用程式 15天
Okendo 已回覆 2023年6月21日

Hi Continuous Flow BJJ,

Thank you for your feedback. We did reach out to you via email over a week ago; however, we didn't receive a reply. It's our goal to provide you with ...

2023年9月22日

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

Hamlet Shougrakpam Art
印度
使用應用程式 大約11小時
編輯時間:2024年2月13日

Update:
Problem resolved, so far app is working fine.

Initial review:
This app seems like it would be quite good. Unfortunately hours of "system delays" as stated by support meant could not actually see if the app worked.

On the positive side, support was responsive.

NNEYAH Cards & Gifts
奈及利亞
使用應用程式 8天
2021年4月7日

So bad support. Near to a week to talk to them. They don´t solve anything, so we have to unistall the app

LINDAS
西班牙
使用應用程式 6天
編輯時間:2022年10月17日

UPDATED: To use Okendo, you must enforce both name and surname in customer records. It misses all customers without a registered surname. I've reported this bug to the support and received a strange "it's a feature, not a bug" response and seemingly no intention to correct it. So, please take care of it on your store side if you intend to try Okendo. --------------------------- We expected the ...

Those One Liners
葡萄牙
使用應用程式 4天
2023年9月25日

Okendo cannot be manually translated into a custom language. Very strange that in the basic languages Okendo has a Russian translation, this during the war with Ukraine and when sanctions are imposed on Russia. Shame on you

BELLADRESS
羅馬尼亞
使用應用程式 2天
2021年12月20日

I was having issues installing the app - my contact suggested I go to the chat on the Okendo website as he was out of office. The chat with Shiela resolved my issue so I can start using the app on my site. Thank you!

TENDRESSE STUDIO
澳洲
使用應用程式 大約22小時
編輯時間:2020年10月3日

Review edit 3/10/2020 : Previously I gave a negative review because the price of this application is different from similar applications. The team from Okendo contacted me and offered me a solution to try this application even longer to compare the conversion results obtained from this application with other applications. I really appreciate for every offer they submit, it seems fair enough for ...

Softlens Queen
印尼
使用應用程式 20分鐘
2023年4月4日

I tried the app, signed up for 20$/month but couldn't use custom HTML templates so I uninstalled it. Then the customer service reached out to me and explained that there is a solution by integrating with Omnisend send. That app is another 16$/month, but fine, let's try it.

I installed Omnisend, then cannot find how to integrate it with Okendo, I reach out to the customer agent, who then tells me ...

Dajarli
法國
使用應用程式 大約2小時