Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

June 29, 2023

Shiela was absolutely great!! She was quick to respond to my questions. Resolved my requests that I had. Also very nice which I appreciated! She deserves a raise

ERTH\BRU™. Mushroom Coffee
United States
About 1 month using the app
September 22, 2023

I got an awesome help especially from Shiela & Laura from Okendo support team. They help me out really quick, in just 2 minutes. Outstanding service!!

Hamlet Shougrakpam Art
India
About 11 hours using the app
May 12, 2023

Incredibly supportive customer service! I love how the customer service chat box is always up and the conversation remains available.

SAINT ART
United States
22 days using the app
May 9, 2023

Angel very hands on and very helping with integration, and any questions we had using okendo. Great app 10/10

Bootee Buddy
United Kingdom
11 days using the app
June 14, 2023

Applications et widgets fonctionnels, beaux et simples à configurer. De plus leur SAV est vraiment super efficace et très rapide. Je recommande !

Delta
France
5 months using the app
September 25, 2023

So far the best review app by a country mile! the migration and onboarding were a breeze. The onboarding support team led by Carolina were awesome to deal with and made sure i was utilising the full width of the product. Thanks Okendo

BodyFX
New Zealand
Edited March 20, 2023

Okendo is an exceptional app that provides a seamless and user-friendly experience for managing customer reviews and feedback. The platform is intuitive and customizable, allowing businesses to gather and analyze customer insights with ease. Also, I must say that Laura Gomez, a member of the Okendo team, provided us with exceptional customer service. She went above and beyond to ensure that our experience with the platform was a positive one. Overall, Laura's commitment to superior customer service and Okendo's exceptional platform make them a winning combination for any business looking to enhance their customer experience.

Virus Official Store
United States
About 6 years using the app
June 17, 2018

Awesome. Great value proposition. Excellent customer service. Not sure why anyone would still be using yotpo at this point. Okendo rocks!

Paul Evans
United States
About 6 years using the app
December 31, 2020

Okendo is a great app to organize reviews for your store. They are very helpful with implementing carousels onto your home page, as well as many landing pages as requested and in a timely manner.

Crio Bru
United States
Over 5 years using the app
Edited June 16, 2018

The unique thing about Okendo is how it allows the reviewer to add their social profile photo. This adds credibility to the review and was the main reason we switched from another service.

Bigbarker
United States
Over 5 years using the app