Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

Edited April 13, 2023

Support from Norma was great and timely! Would highly recommend Okendo from all angles, review function is great and customer support is great.

Bstore
Australia
Over 2 years using the app
March 20, 2020

From excellent customer service, frequent updates and an easy to use interface, Okendo does it all. I am beyond happy with this platform and would highly recommend. As we used the app in a different way compared to the traditional implementation, the team jumped in to help customise the platform to best suit our needs. If you don't use Okendo, you're missing out!

Petal & Pup USA
United States
Over 2 years using the app
September 16, 2020

We moved over from a different reviews platform to Okendo. The migration was smooth and easy with the help of the team at Okendo. We love that we were able to add in a Q&A section and collect UGC.

Smith & Cult
United States
Over 2 years using the app
March 25, 2020

The app is amazing, we switched from Yotpo to Okendo and the transition was so smooth and effortless! Scott from Okendo made sure onboarding was a breeze and we were up and running so fast. They are so helpful and quick to reply. Our new designs are beautiful and align with our brand perfectly. I would recommend Scott and Okendo to anyone looking to change or add a review platform to their store.

The Beauty Chef
Australia
Over 2 years using the app
October 22, 2020

Customer service is fantastic. I had a call with a member from their team to discuss which template would look best on more store & it was implemented without a hiccup. The reviews look clean & are super easy to use. My first experience was with Yotpo & Okendo is without a doubt a better system. 5 stars.

Lowly Lyricist
Australia
Over 2 years using the app
Edited September 17, 2020

Great product and excellent service
The app is user friendly, easy to pick up, and use. Works fine with other apps making the job done smoothly. The customer service is excellent.
It helps us collecting the reviews and make it available on the other market places. Highly recommended!

Hauslane
United States
Over 2 years using the app
May 20, 2021

Okendo Team is awesome to work with. And the App works so well with Klaviyo. Very user-friendly! I really appreciate all the help from the team, especially Allison, our on-boarding manager. Thank you so much again!

Caitlyn Minimalist
United States
Over 2 years using the app
March 16, 2022

Quick turn around using the LiveChat messaging within Okendo and had my question answered in non-tech speak :)

Ethique
New Zealand
Over 2 years using the app
June 22, 2018

This app has it all - don't waste time fiddling around with any other reviews app! It allows you to make your store's revies look professional and high-end without spending as much money as the Yotpo app. Plus, the support team is super fast and responsive!!

Activist Skincare
United States
Over 2 years using the app
March 14, 2022

The team at Okendo have been so helpful and are great to work with. It has been a great addition to our site and we've had a lot of positive feedback since it's inclusion.

GANT Australia | Official Online Store
Australia
Over 2 years using the app