Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 22, 2020

We've found Okendo to be an excellent addition to our marketing apps. It looks great on the site, functions excellently, integrates perfectly with our other related apps and the service and support we have received from the team is impeccable! We would highly recommend you choose Okendo to manage your customer reviews.

Beau Hudson
Australia
Over 2 years using the app
June 18, 2018

These guys have been really great to work with, very helpful every step of the way. Our reviews have been seriously upgraded after switching to Okendo, and I'm pumped about it. Lots of great features, probably everything most businesses would want. I good deal too, compared to some of the expensive apps out there. I recommend!

Conquest Maps
United States
About 2 years using the app
October 11, 2022

Such a great app! Very user friendly and straight forward. The team at Okendo are BEYOND helpful and jump in to help with the setup and overall guidance. Couldn't recommend more.

dk active
Australia
About 2 years using the app
April 14, 2020

I'm relatively new to using Okendo, but the support I have received throughout the implementation has been second to none. Scott has been extremely helpful throughout the process! Looking forward to seeing the results

Uppercut Deluxe US
United States
About 2 years using the app
January 26, 2021

I love using Okendo for my store CROSSNET. Easy to use, great way to collect reviews, but by far the #1 thing is the customer service! So responsive, easy to work with and attentive. No more begging for a response. A++++++++

CROSSNET
United States
About 2 years using the app
November 16, 2021

Okendo is truly best in class for reviews. Their tools, integrations with other major e-comm platforms, and overall set up is exemplary. The dashboard is super easy to navigate and the onboarding process was turnkey and seamless. Their team provides white-glove service and sets up the entire process (especially if merging from another platform) for you. We're so excited to be working with them and highly, highly recommend.

Ranch Road Boots
United States
About 2 years using the app
September 28, 2020

After using Yopto we decided to make the switch to Okendo. We really like how our customers can leave reviews on various product attributes; this allows us to glean better insights than just a simple star rating. Customer service is great from both online agents and our dedicated account manager.

Haven USA
Canada
About 2 years using the app
October 11, 2022

We moved from Yotpo to Okendo just over a year ago and haven't looked back. Installation was very smooth, plus they've been world-class on countless occasions when we've needed help from their support team - regardless of how simple/complex our request has been! Highly recommend! A++

Huski®
New Zealand
About 2 years using the app
January 26, 2022

We have been using Okendo for our eCommerce store. The interface is very easy to use and intuitive. The User experience very smooth and their customer support very reliable, quick & nice! Recommended

NOICE Toothpaste
United Kingdom
About 2 years using the app
June 9, 2022

Their support team is great and always available to answer questions promptly. Yesterday, I needed assistance with the coding on my site to adjust the centering of review images - a ticket was created and the issue resolved within a couple of hours. Super helpful and easy!

Dashing Diva
United States
About 2 years using the app