Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

February 18, 2021

Okendo is extremely easy to use and helped us share all of the great things our customers were saying about our products. We immediately saw an impact once others started to share and we published to our site. The onboarding experience was flawless - Allison was so knowledgeable, friendly, and forward thinking in providing solutions that were a custom fit for our business (no extra charge!) If you are considering Okendo - do it!

Hugh & Grace
United States
About 2 years using the app
April 8, 2020

We were a Yotpo client many moons ago and moving to Okendo was not only strategic but beneficial for our business and the way our customers review our products. Being an international brand with many different language requirements has meant that we've had the full support from Okendo to localise our offerings and services and the entire team have been in complete synergy with us since day dot. Could not recommend Scott and his team enough ⎯their ongoing support has been second to none!

MAISON de SABRÉ
Australia
About 2 years using the app
September 20, 2020

Fantastic team who helped build the app seamlessly into our website so the designs matched up. An easy, simple platform for reviews with a great user interface. Would highly recommend.

ZitSticka
United States
About 2 years using the app
September 20, 2021

Okendo team is amazing and super helpful. Love this app and everything it offers for my brand. Highly recommend!

My Cup Condom™
United States
Almost 2 years using the app
October 14, 2020

Using Okendo has really helped us to gather a lot of testimonials which is incredibly helpful both in installing trust with new customers but also in learning more about what is working and what could be improved in our current portfolio.

Dagsmejan
Switzerland
Almost 2 years using the app
Edited June 17, 2022

Okendo is great and the customer service is even better. The app does what we need it to do without issues. Easy for our team to use.

MATE the Label
United States
Almost 2 years using the app
October 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Made By Fressko
Australia
Almost 2 years using the app
February 23, 2022

An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.

Pure Water Systems
Australia
Almost 2 years using the app
November 3, 2020

Excellent support launching the program. Our Customer Success Manager was incredibly thorough and supportive. Still in the trial period but very satisfied thus far.

SNACKLINS
United States
Almost 2 years using the app
April 6, 2021

I love Okendo - the best customer support team, easy onboarding. Love the app and the features! I love that you can add customer attributes - which is helpful in my category and I love how responsive the Customer Support team is

Youthforia
United States
Almost 2 years using the app