Okendo: Reviews & Loyalty

Okendo: Reviews & Loyalty

Reviews (1,041)

Overall rating
4.9
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for boosting customer trust and engagement, praising its ability to include photos and videos in reviews, which enhances customer interactions and conversions. They value the customizable review request emails, integration with platforms like Klaviyo and Google Shopping, and user-friendly interface. Exceptional customer support is frequently highlighted, with the team noted for their responsiveness and professionalism in optimizing app functionality.

July 5, 2022

Love Okendo! The team was so helpful with the set-up, ensuring that every feature was set up correctly. Any questions I had were answered in a matter of hours. So happy that we switched over!

Saya®
Australia
About 2 years using the app
October 31, 2022

I have been speaking with Norma who has been extremely helpful with every aspect of the integration.

Made By Fressko
Australia
Almost 2 years using the app
February 23, 2022

An intuitive and user-friendly review app. Support team respond and resolve issues quickly. Highly recommend.

Pure Water Systems
Australia
Almost 2 years using the app
July 21, 2022

Getting started with Okendo was a breeze with their fantastic onboarding team and customer support! Okendo not only helps our customers get to know our products better with peer-to-peer reviews, but it has actually helped our Customer Service and Product Development teams to see direct feedback from customers with ease. The Okendo team has been great to suggest ongoing optimization opportunities, and we look forward to implementing new additions and continuing to grow with Okendo.

Rosy Rings
United States
Almost 2 years using the app
May 2, 2022

I'm super happy with Okendo! We switched over from Judge.me and although we liked the previous app, Okendo is far superior. We find the product filtering based on age and size range to be super helpful for our products. We are getting so many amazing reviews and UGC with Okendo now. Highly recommend!

huha underwear
Canada
Almost 2 years using the app
April 7, 2023

Hands down the best reviews app on shopify right now. Recently they changed their pricing for the better and it's very affordable to start with now as well. If this wasn't enough they have absolutely incredible support & devs that will 100% help you with whatever you need. Keep up the great work Okendo.

Sleeprlo
United States
Almost 2 years using the app
June 20, 2022

We have used Okendo for almost two years now - it is a great app with solid functionality for its purpose. Their support is also really great and quick!

spotLESS Materials
United States
Almost 2 years using the app
January 18, 2023

We have been using Okendo for years, and it has become a crucial part of our marketing strategy as our clients tend to research and read reviews online before deciding to place an order. Shout out to our amazing customer success manager, Norma, for always going above and beyond to ensure our review programs run smoothly!

Evolve Skateboards EU
Netherlands
Almost 2 years using the app
July 1, 2022

We just completed a theme migration and Okendo made the process super easy, which I'm so grateful for (theme migrations can be hard, especially when it comes to transferring code and ensuring the migration of partner data). They answered my questions in a very timely manner and are an absolute joy to work with. Thanks, Okendo Team!

Toynk Toys
United States
Almost 2 years using the app
June 13, 2023

Had an issue grouping reviews together based on bundles, but Laura was fantastic and helped walk me through everything. Was able to do exactly what I was looking for. Thank you, Laura!

Mosi Tea
United States
Almost 2 years using the app