Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

Edited February 23, 2022

User-friendly and was worked into our site with the help of a fabulous customer service team. Highly recommend. I cant thank this company enough. They have gone above and beyond to make my site great

Banksia Blue Studio
Australia
Over 1 year using the app
June 15, 2018

We have been using Okendo for over a year and highly recommend it. We have previously used two other popular review apps but Okendo is our favorite for its:
1) reliability and superior customer service
2) great look
3) affordable price
4) features

Leaves Of Trees
Canada
Over 1 year using the app
October 18, 2022

Great support. Every time I speak to their support team I am always impressed by how fast and knowledgeable their team is. Very happy!

Shine On
New Zealand
Over 1 year using the app
October 18, 2021

Love the Okendo app it is a wonderful app for reviews and the customization aspect is amazing. I also love the support team behind it. Would highly recommend!

Sabreen Cosmetics
United States
Over 1 year using the app
August 1, 2022

We recently updated the UI of our website, and in the process we needed to update our reviews section as well. Okendo beautifully helped us redesign our product reviews page to look exactly how we envisioned. We had many many requests, and they handled every single one without hesitation. Our representative, Vanessa, was very supportive and made sure everything looked exactly as we wanted. Top of the line customer service!

Baseballism Online
United States
Over 1 year using the app
October 4, 2021

Fantastic app, it really cuts down on customer service, allowing all the questions under the product + customer(s) photo / photoshoots of product fits actively lowering our return rate. 100% worth the expense.

RodeoH
United States
Over 1 year using the app
February 23, 2021

Great experience working with this app! Big credit to Allison for helping us set up everything smoothly without any issues. We are very excited on growing our brand with Okendo!

WearMe Pro
United States
Over 1 year using the app
May 20, 2021

Okendo makes this so easy to onboard and start getting reviews. We couldn't be more happy! Would highly recommend them - especially for the price!

Giles & Brother
United States
Over 1 year using the app
March 14, 2023

Throughout onboarding, Alannah from Okendo went above and over. We had a fine experience dealing with her, and the platform itself  is fantastic.

Carroten Australia
Australia
Over 1 year using the app
Edited December 15, 2022

The plugin is very useful just by itself but with the customer support team, the experience is just awesome! They helped us through every single step with every detail. The system is also very friendly including the wide-range customizations. Huge thanks to the team for the product and help!

Solrado
Türkiye
Over 1 year using the app