Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

October 19, 2020

An agile and powerful review platform that has allowed us to get a lot more value out of reviews. They get bonus points for having an attentive and helpful team to assist in the transition.

Sports Research
United States
Over 1 year using the app
April 4, 2023

Works well for us, have had a couple of issues with the widget plus implementation but they've got great support to help us through. Thanks for your help Hermes

Green Cleaning - Compostable Eco Cloths and Refill Tablet Concentrates
New Zealand
Over 1 year using the app
March 26, 2020

Switching to this app was seamless. Support was great and understood everything what was required. Amazing App.!

Happy Way
Australia
Over 1 year using the app
Edited March 31, 2022

Mar. 2, 2022 - New adition to my previous review below - We had a design request that we had to submit a ticket for. The communication from the team at Okendo was super fast and helpful. Our service ticket passed through a few team members over their shift changes, but no one dropped the ball, and all involved were AWESOM! So impressed with the responsiveness and overall service by the team at Okendo. AMAZING onboarding and customer service! Thank you Allison for the over and above care and attention! Phenomenal service thus far. Would highly recommend.

Chelsea King Inc.
Canada
Over 1 year using the app
October 25, 2022

Great onboarding! I am excited to see what the future brings. The import fucntion for reviews could be better.

Der/Ute
Norway
Over 1 year using the app
July 4, 2020

Amazing app and support! They helped to install the app and set it up in the store! Thank you very much Okendo team!

Eme Te
United States
Over 1 year using the app
April 3, 2022

Ils ont vraiment un super service à la clientèle et ils font tous les changements nécessaires. Un merci spéciale à Shiela. :)

Café Castelo
Canada
Over 1 year using the app
July 15, 2021

Okendo customer service is very professional, the app is very good, very clean, I highly recommend.

Boule-de-Poils.fr
France
Over 1 year using the app
January 27, 2023

This app is easy to use and the support team is easy to communicate with when making changes! 10/10

MyCustomGolfBall
United States
Over 1 year using the app
April 29, 2021

We're loving how Okendo makes the process of collecting user reviews so easy and how it all blends so seamlessly into our storefront. Having a dedicated account manager like Margaux helping us along the way has been absolutely instrumental to setting us up for success! Highly recommend!

Ohhts! Overnight Oatmeal
United States
Over 1 year using the app