Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

September 8, 2022

We love to use the help of okendo ! this really help us to change our website , for our clients , thanks again!

Rc Skin Labs Pro
United States
Over 1 year using the app
December 16, 2022

We're super happy with our experience at Okendo - Tyler's support during on-boarding was exceptional and he really made sure we had all the tools we needed to get live & start making the most of the platform. Thanks team!

ohne
Portugal
Over 1 year using the app
August 25, 2021

Great review app that include customer photos. Integration was easy with their team's help, which has been very friendly and responsive. We had to have them re-integrate the app 3 times in 2 weeks due to theme updates and they happily did it with no charge. Thank you!

Dog Threads™
United States
Over 1 year using the app
February 9, 2022

I have not yet any experience using the app however setting up the integration has been brilliant. Especially activating the service with the help from Angelica on the online chat. Thank you so much, it has been so helpful to speak to someone properly!

Renné Jewellery
United Kingdom
Over 1 year using the app
June 17, 2018

This Okendo review app is simply brilliant and highly cost effective. Features run long for the value and out performs the far more expensive review apps by a long long way. Customer service is great, quick, attentive and ensures that the app is running smoothly. They have continued to add more and more features since we started with them and the price has not changed at all, proving this is a company with great values. Highly recommended.

Scentiments
Australia
Over 1 year using the app
February 23, 2022

Shiela took great care of me setting up my review process because it wasn't connecting to my store correctly. I really feel like she wanted to help me and so grateful to her. Thanks for going the extra mile for all my asks.

Caravan Candle
United States
Over 1 year using the app
July 30, 2020

I use the app to review provide customer reviews for our products. It is very price competitive but does everything a more expensive provider does. Very helpful staff.

How We Roll Co.
United States
Over 1 year using the app
October 15, 2021

You need this review app, forget the rest. Without a doubt the best Shopify App I've ever dealt with. These guys are absolutely stunning to work with. I've dealt with countless companies in the 7 years I've been on Shopify, and Okendo blows them all away.

Tommy Gun's Original Barbershop
Canada
Over 1 year using the app
January 31, 2023

The best review app for Shopify stores, by far. Customer service is excellent and the product works great.

Joe'y
United States
Over 1 year using the app
October 13, 2021

I had a coding issue, where I couldn't get my okendo reviews online but support was amazing! They were super quick in their responses and jumped onto the issue immediately. They fixed the issue on their end, so I didn't have to get confused and bogged down in the code (which as a non-coding founder, this saved me hours so was a relief!).
Super pleased with their support.

Aggie Gifts
Australia
Over 1 year using the app