Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

April 28, 2021

AMAZING! I love this app so much. It allows customers to leave super detailed reviews, plus the added feature to add photographs to their reviews. The team have been helpful with rolling out a few changes over the last few months. Highly recommend.

Bydee
Australia
8 months using the app
January 12, 2022

Great app, excellent customer service. 10/10 would recommend to anyone looking for an easy-to-use, easy to integrate reviews app.

Ravenstone
United States
8 months using the app
April 3, 2023

Extremely fast and thorough support when onboarding. Highly recommend this app!! The reviews widget is very customizable.

LED Esthetics
United States
7 months using the app
June 29, 2021

Great app and team! They made setting everything up as simple as possible. Much better experience than the other couple review apps that we've tried.

Cheers®
United States
8 months using the app
July 8, 2021

Sheila was super helpful in getting me up and running with Okendo for our site. Looking forward to using the app.

InMyPatch
Australia
8 months using the app
January 28, 2022

Having tried almost all of the other popular and heavily advertised apps, they all had slight issues. A lot of them slowed my website down horrendously, or didn't look great or had a poorly crafted customer experience. I've now had Okendo for about 6 months, and I love it, my customers love it, my website speed loves it, and my reviews are now displaying properly on google. I think it's a tiny bit more expensive than the other apps - but it is well worth it - It just works, and the support team (who I've only really had to contact because I upgraded my theme or hadn't read the excellent support material fully) are so responsive and quick to help.

Paraffle Embroidery
United Kingdom
8 months using the app
Edited November 9, 2022

Excellent app that has generated incredible reviews for both our AU and USA Shopify websites! Love the integration and how you can tailor the look and feel to suit your brand. Amazing customer service from Norma, she is so helpful and quick to respond!

Mindful and Co Kids
Australia
7 months using the app
September 14, 2021

We love Okendo! Super easy to work with/understand and their customer service is top notch! Highly recommend.

Happily Ever After Wedding Bands
United States
7 months using the app
April 2, 2021

Amor is fantastic! She is very communicative and helpful. As for the app itself, it pretty much goes above and beyond other review apps in my opinion. Nothing to complain about.

HoldingStrength
United States
7 months using the app
April 4, 2022

Our onboarding process has been easy and we have received great customer support from Norma. Okendo works well with our other app integrations and is very user-friendly.

lackofcolordevelopment
Australia
7 months using the app