Overall rating
4.8
Counts per rating level
  • 97% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.

Edited June 30, 2021

We have been so impressed with Okendo! From their easy on-boarding process, to their customer support and intuitive and easy to use platform, our experience has been nothing but positive. I have no doubt that their platform will continue to drive revenue for our business and promote confidence in our products prior to making a purchase. Thank you Okendo!

Grace and Lace
United States
3 months using the app
June 1, 2021

The on-boarding experience was very smooth with structured interactions to begin with to understand the requirements, continuous updates during the implementation and quick responses to support questions during the launch time. The app's UI is clutter-free and very easy to comprehend and use. We would strongly recommend using Okendo's review pp with Shopify stores.

Orora Skin Science
United States
3 months using the app
February 16, 2022

So far, so good - reviews look great, integrations work well, and the Okendo team have been super helpful and available even considering time differences. Also very helpful with importing reviews from another platform.

Barry M
United Kingdom
3 months using the app
June 16, 2022

Brilliant service - Okendo has really helped our brand with conversion. As a lingerie brand in an online space, sizing can be difficult if you're unsure about purchasing from a new brand, but the honesty from our existing customers has been great at helping new people with their browsing experience. We had a super positive experience with our account manager, Carly, too. She made sure our widget was customised to blend in seamlessly with our site and also helped with tutorials via video calls after the installation, so we could get the app up and running quickly! Thank you Okendo!

Dora Larsen
United Kingdom
3 months using the app
September 30, 2020

Okendo is great! We love it as a tool for our professionals to share feedback and techniques on product use. It is a huge asset to our digital experience.

IGKHair Pro
United States
3 months using the app
June 15, 2018

Amazing technology, so easy to use and customer service from the Okendo staff is very impressive. Definitely worth the money

Outeraislegourmet
United States
3 months using the app
December 2, 2020

Okendo is the best review collection app on the Shopify app store. Not only is it priced extremely fairly but the backend is so aesthetic and easy to use. Everything is so customizable and their support team is amazing. They reply very quickly and have solved every problem we have run into. Highly recommend!

Ali Weiss Jewelry
United States
3 months using the app
October 25, 2021

moved from Yotpo to Okendo and dont regret it. fantastic app. much more features and easy to use. Support was very helpfully in the transition.

Dushi Australia
Australia
3 months using the app
November 10, 2020

Scott and the team were brilliant in getting us up and running. And Okendo is now seamlessly powering and capturing UGC for us. Great job, great app!

TWØBAYS Brewing Co
Australia
3 months using the app
November 3, 2021

This app has been so good for the social proof of our business! We started using another review app but switched to Okendo and it has been so much better! Way more functionality and we get more reviews than we did with the previous app. I have been working with Shiela on integrating some of the app features and she was amazing to work with! Can't thank you enough!

Billie Jo
Australia
3 months using the app