Okendo: Product Reviews & UGC , 838 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its user-friendly and customizable review collection process. It integrates well with e-commerce platforms, effectively showcasing reviews on product pages to enhance conversion rates. Key features include customizable review request emails, review management tools, and insightful analytics. The app's customer support is often commended for its promptness and helpful guidance. It also incentivizes customers to write reviews with free vouchers. It's easy to set up, navigate, and is compatible with a headless Shopify setup.
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Okendo has excellent customer support and the UI for both customers and admin are very clean. It also loads faster than any other review app I tried. There is no delay for the widgets to appear... something I find quite annoying with other apps. 10/10.
Love the integration with Postscript and Klaviyo. Being able to A/B test and use metrics on our own platforms is a huge plus over other alternatives. We're also stoked that through Okendo we discovered Rise.Ai for loyalty!
Okendo has exploded our reviews and also helped us to get great feedback from customers! The customer care team is awesome as well, they have always been available in the chat to help me with any questions I have. We are very happy with this Okendo!
We've had a great experience with Okendo so far. The price is really approachable for a team wanting to get into the review world. The features provided are what would be expected in a good entry level review platform but will satisfy the needs of both small and larger businesses. The team has been incredibly responsive on setting up and migrating reviews and is open to requests for improvements and enhancements. Looking forward to watching Okendo grow over the coming years!
Great customer service. They installed the app for us and answered all questions we had. Very timely manner too
I'm currently on Okendo's Essential plan and liking it everyday since the development phase. It's easy to install and configure, the functionalities and flexibility are more than sufficient for my newly launched online store. There had been 2 teething issues but the Support person Shiela was able to provide workarounds promptly and taken my feedback for future product development. Truly recommend this app!
We upgraded to the Power plan to be able to have all of our reviews customized with our website and it was one of the best decisions! Amanda and the team have been so responsive and incredibly helpful throughout the entire process. Okendo is very easy to use and would definitely recommend!!
Amazing platform and even better service! They literally handle everything. I would highly recommend using them over any other tool - I have looked into many tools and they are the best.
Reached out to Customer Support for an issue and Shiela was extremely helpful in providing a solution. She also provided resources so we could refer to them after our issue was resolved.
We have had the Okendo app live on our site for a few weeks now and are seeing a fabulous response to reviews and questions. The set up was quick and seamless with the help of our account manager Margaux. We were even able to customize the widgets to perfectly match our brand and site. Thank you!