Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

作成: Okendo

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

Generate Reviews & UGC

Automate reviews, UGC and Q&A collection with Okendo’s post-purchase emails, content capture forms and rewards engine.

Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.


Okendo: Product Reviews & UGCの詳細情報

What is Okendo?

Okendo is a customer marketing platform and an Official Google Reviews partner that offers all the tools brands need to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Who uses Okendo?

High-growth consumer brands such as Netflix, SKIMS, Fanjoy, Dashing Diva, Bite and Apt2b trust Okendo to power their customer review programs.

What are the results?

  1. Tons of reviews & UGC: Okendo has a mobile-first approach to review capture that maximises content generation.
  2. High impact reviews: Reviews with customer profiles, attribute ratings and photos/videos help maximize shopper engagement.
  3. Increased trust: Establish brand credibility and product confidence.
  4. More sales: Shoppers that interact with reviews are consistently proven to have higher conversion rates and average order values.
  5. Better customer experiences: Integrated with support, loyalty and marketing systems.

What are the top features?

  1. Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

What else should I know?

  1. Customer Success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo.
  2. Fast Widgets - The Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance.
  3. Headless Support - Okendo is compatible with all leading headless languages and frameworks.
  4. Review Syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers.
  5. API - Access to Okendo's suite of API's are available for merchants on the Advanced plan and above.

以下と統合:

  • Smile,
  • Zendesk,
  • Gorgias,
  • LoyaltyLion,
  • Klaviyo,
  • Postscript

メディアギャラリー

サポート

料金 14日間の無料体験

すべての価格オプションを見る

Essential

$29/月

  • Up to 500 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Rewards Engine
  • 15+ Review Displays
  • Google Rich Snippets

Growth

$99/月

  • Up to 2,000 orders/month
  • Email Sequences
  • Attribute Ratings
  • Q&A
  • Facebook Ads
  • Google Shopping Integration
  • Available for Shopify Plus

Power

$299/月

  • Up to 5,000 orders/month
  • Customer Success Manager
  • Design Customizations
  • Klaviyo Integration
  • Media Galleries
  • Advanced Reporting

Advanced

$499/月

  • Up to 20,000 orders/month
  • API Access
  • Headless Support
  • VIP Support
  • Bazaarvoice Integration
  • Unlimited Store Fronts

* すべての料金はUSDで請求されます。
** 月額や使用料に基づく請求などの定期請求は、30日ごとに請求されます。

5.0 5つ星

総合評価は、アプリの現在の状態を反映しています。すべてのアプリレビューを考慮しますが、最新のレビューを優先します。

  • 5 5つ星
    評価の99%は5星です
  • 4 5つ星
    評価の1%は4星です
  • 3 5つ星
    評価の0%は3星です
  • 2 5つ星
    評価の0%は2星です
  • 1 5つ星
    評価の0%は1星です

最新のレビュー

OPULUS Beauty Labs

The app is great and does exactly what we need it to do but what really sets Okendo apart is their Customer Success team. Meriem and team are fantastic. They respond quickly and professionally and went above and beyond when we had urgent requests. I couldn't recommend them more.

Thomson & Scott Ltd

Okendo is a great service! Improved our conversion rate compared to when we didn't have reviews on our website. Very helpful team. Thank you

Best Bubble Mailers

Excelente servicio de soporte. Tenemos tres meses usando la aplicación y ha resultado una excelente herramienta para incrementar las conversiones de la tienda y para integrar los productos den Google Shopping Ads