Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

door Okendo

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

5.0 van 5 sterren(232 recensie)

Generate Reviews & UGC

Automate reviews, UGC and Q&A collection with Okendo’s post-purchase emails, content capture forms and rewards engine.

Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.


Over Okendo: Product Reviews & UGC

What is Okendo?

Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Who uses Okendo?

High-growth Shopify retailers trust Okendo to power their customer reviews, including many of the fastest-growing direct-to-consumer brands such as SKIMS, Knix and Born Primitive.

What are the results?

  1. More reviews: A mobile-first approach that maximises review generation.
  2. Better reviews: Reviews with customer profiles, attribute ratings and photos/videos.
  3. Increased trust: Establish brand credibility and product confidence.
  4. More sales: Build shopper excitement and compel buying action.
  5. Better customer experiences: Integrated with support, loyalty and marketing systems.

What are the top features?

  1. Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

What are the integration options?

Okendo is integrated with all of the leading technologies used by Shopify retailers.

Categories of integrations:

  1. Advertising: Push reviews & UGC into ad tools.
  2. Email: Send from Klaviyo and use review data to inform email campaigns.
  3. Loyalty: Use Smile or LoyaltyLion to incentivise reviews & UGC with loyalty points.
  4. Support: Route negative reviews to helpdesk systems like Gorgias and Zendesk.
  5. CRM: Push review and customer data to CRMs like Kustomer.

How do we get started?

  1. Speak with us to explore your needs OR install Okendo on a duplicate theme for an obligation-free preview.
  2. Then run a 14-day free trial to assess performance.
  3. Once convinced, pay month-by-month, no annual contracts.

We support importing reviews from all review apps including Bazaarvoice, PowerReviews, Yotpo, TrustPilot, Stamped.io, Loox, JudgeMe, Junip and more.

Integreert met

  • Smile,
  • Zendesk,
  • Gorgias,
  • Foursixty,
  • LoyaltyLion,
  • Klaviyo

Ondersteuning

Prijzen Gratis proefperiode van 14 dagen

Bekijk alle prijsopties
Essential

$29/maand

  • Unlimited Orders

  • Review Request Emails

  • Photo & Video Reviews

  • Rewards Engine

  • 15+ Review Displays

  • Google Rich Snippets

Growth

$99/maand

  • Email Sequences

  • Attribute Ratings

  • Q&A

  • Facebook Ads

  • Google Shopping Integration

  • Available for Shopify Plus

Power

$299/maand

  • Customer Success Manager

  • Design Customizations

  • Klaviyo Integration

  • Media Galleries

  • Advanced Reporting

Advanced

$499/maand

  • API Access

  • Headless Support

  • VIP Support

  • Bazaarvoice Integration

  • Unlimited Store Fronts

* Alle kosten worden in USD gefactureerd. Terugkerende kosten, inclusief maandelijkse of op gebruik gebaseerde kosten, worden elke 30 dagen in rekening gebracht.

5.0 van 5 sterren

De algemene beoordeling geeft de huidige status van de app weer. Het is verantwoordelijk voor alle app-recensies, maar geeft voorrang aan de meest recente.
  • 5 van 5 sterren
    100% recensies zijn 5 sterren
  • 4 van 5 sterren
    0% recensies zijn 4 sterren
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  • 3 van 5 sterren
    0% recensies zijn 3 sterren
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  • 2 van 5 sterren
    0% recensies zijn 2 sterren
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  • 1 van 5 sterren
    0% recensies zijn 1 sterren
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Meest recente recensies

KOKOBÉRNA

Mor, Matthew*, and Jade* - thank you! This team's service etiquette is top notch and responsive. Very easy to work with the OKENDO team across the board. Matthew is the absolute best... I know, I know, they have 100% 5-star review which is crazy but the thoughtfulness in how he helped me review my tech stack was A+++++. Appreciate it.

Wellnesse

This site has been wonderful with reviewing and adding reviews to our own site. The support system through Okendo is amazing as well!

trèStiQue

We have recently launched Okendo on our site to capture reviews and thus far it has been such a wonderful experience, as our account manager has been amazing to work with. She has been so helpful with the whole process in guiding us regarding best practice and taking on the heavy lifting of all the necessary task to get us up and live! Looking forward to seeing the results and benefits of using Okendo!