Okendo: Reviews & Loyalty
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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The customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place
Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.
- Extensive range of fast, customizable review formats.
- Power post-review, post-checkout, and onsite referrals.
- Build engaging product recommendation quizzes with rewards.
- Display reviews in your online store and Shop with Shopify Shop integration.
- Automatically save customer data to a unified customer profile.
- Highlights
- Popular with businesses in United States
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
Shopify Flow, Checkout, Shopify POS, Gorgias, Klaviyo, Postscript, Attentive, Google, MetaCategories
All features
Display options
- Photo reviews
- Video reviews
- Star ratings
- Badges
- Carousels
- Media galleries
- Grid layout
- All reviews page
- Review summaries
- Q&A
- Product grouping
- Filtering
Ways to collect reviews
- Email requests
- SMS requests
- Forms
- Surveys
- Promotions
- Referrals
- Import and export
- Review migration
- Review syndication
- Automations
Program types
- Reward programs
- VIP tiers
- Referrals
Rewards you can offer
- Points
- Coupons
- Free shipping
- Free products
- Custom rewards
Display options
Ways to collect reviews
Program types
Rewards you can offer
Pricing
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Essential
$19 / month
or $204/year and save 11%
- Up to 200 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
14-day free trial
Growth
$119 / month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Automated Review Requests
- Photo & Video Reviews
- 15+ Onsite Review Displays
- Analytics & Reports
14-day free trial
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (988)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its excellent customer support and user-friendly interface that simplifies review management. They value the customizable review request emails and the ability to add photos and videos to reviews. The app integrates well with platforms like Klaviyo and Shopify, enhancing its functionality. It also offers a free plan, allowing businesses to test its features without financial commitment. Merchants have noted increased customer engagement and conversion rates due to the detailed insights provided by customer reviews. The app is also praised for its responsiveness to merchant feedback and rapid implementation of new features.
Okendo has been a great solution for capturing reviews for our company, and their support team is very helpful! I recently was having trouble figuring out how to code a dynamic review block in a Klaviyo email flow, and Shiela patiently helped me find a solution.
She took the time to understand what I was trying to accomplish and where I was running into issues. And when it wasn't an easy answer, she worked with their tech team to come up with a solution. I appreciated her following through until we had a satisfactory solution!
The app is very easy to learn and has a lot of cool features. Laura G just recently led a zoom updating us on reviews and what we could do to help get more reviews. She was awesome and made sure to answer all of our questions and more.
recently had the pleasure of working with Shiela from Okendo, and I am beyond impressed with the level of service provided. Shiela was incredibly helpful and professional throughout our interactions. She assisted me in updating my store theme exactly as I envisioned it, making the entire process smooth and stress-free. Additionally, Shiela helped me add star ratings to my product pages, which has already started to make a noticeable difference in customer engagement. When an issue arose with my account, Shiela addressed it quickly and provided the correct solution without any hassle. Overall, the support and expertise offered by Shiela and the Okendo team have been outstanding. I highly recommend Okendo to anyone looking for a reliable and efficient review app for their Shopify store.
Support
Okendo can answer any questions you have about Okendo: Reviews & Loyalty.
Resources
Launched
June 12, 2018