Okendo: Product Reviews & UGC
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Highlights
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Based in United States
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Use directly in Shopify admin
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Works with the latest themes
About this app
Launched
June 12, 2018
Languages
English
Categories
Product reviews , Recommended productsWorks with
Shopify Flow, Checkout, Gorgias, Klaviyo, Postscript, Attentive, Google, MetaThe customer marketing platform with Reviews, Surveys, Quizzes, Referrals & Loyalty all in one place
Okendo is the customer marketing platform that helps you drive revenue by turning shoppers into Superfans. Showcase high-impact social proof with Reviews, acquire more customers with Referrals, collect continuous customer insights with Surveys, drive conversions with Quizzes, and increase retention with Loyalty. Okendo covers the entire buying journey, empowering you to build stronger, long-lasting customer relationships that accelerate growth.
- Extensive range of fast, customizable review formats.
- Power post-review, post-checkout, and onsite referrals.
- Build engaging product recommendation quizzes with rewards.
- Display reviews in your online store and Shop with Shopify Shop integration.
- Automatically save customer data to a unified customer profile.
Product review features
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Display options: All reviews page, Badges, Carousels, Filtering, Grid layout, Media galleries, Photo reviews, Product grouping, Q&A, Review summaries, Star ratings, Video reviews
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Ways to collect reviews: Automations, Email requests, Forms, Import and export, Promotions, Referrals, Review migration, Review syndication, SMS requests, Surveys
Pricing
14-day free trialFree
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Essential
$19/month
or $204/year and save 11%
- Up to 200 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Growth
$119/month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Automated Review Requests
- Photo & Video Reviews
- 15+ Onsite Review Displays
- Analytics & Reports
Free
Free
- Up to 50 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Essential
$19/month
or $204/year and save 11%
- Up to 200 orders/month
- Automated Review Request Emails
- Photo & Video Reviews
- Attributes Ratings
- 15+ Onsite Review Displays
- Media Galleries
Growth
$119/month
or $1,308/year and save 8%
- Up to 1,500 orders/month
- Automated Review Requests
- Photo & Video Reviews
- 15+ Onsite Review Displays
- Analytics & Reports
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
826 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface, easy setup, and robust review management features. They value the customizable review request emails, seamless integration with e-commerce platforms, and insightful analytics. The app's responsive and knowledgeable customer support is highly praised. Merchants also commend the clean design of the display and review widgets. Additional features like a referral system, free vouchers for reviewers, and the ability to add review titles, images, and videos are particularly beneficial for beauty stores.
At first, I was very skeptical because it is one of the more expensive providers, but I must say that in terms of speed, customization options for email requests, and widgets in the store, customer support in general, and help during installation, usability for customers to leave reviews, and all the integrations with various apps are simply outstanding. I also see that customers really enjoy using Okendo/Reviews, which automatically increases the overall number of them. We highly recommend the service. In our opinion, there is still room for improvement in the backend, which should be made more organized and clearer.
Extremely helpful staff and easy to use features. I had so many questions about how to optimize this and the service surpassed my expectations. I am always able to communicate with someone over email and they are extremely nice about walking us through the site to make sure it is optimized properly. 10/10
I've had this app installed and paid for it for almost 5 years (May 2019). I recently had issues where the app was not sending a rewards code after receiving a review. I hadn't changed or done anything differently. Customer service did not initially investigate my issue correctly (they rushed to a conclusion that I made an error, not them) then once I provided screenshots of the issue to prove the issue was them, it took days and days to get a response. Getting a answer on what the issue is and then also help on how to resolve it is like pulling teeth with their customer service team. Generally unhelpful. I've uninstalled the app and will not go back.
About this app
Launched
June 12, 2018
Languages
English
Categories
Product reviews , Recommended productsWorks with
Shopify Flow, Checkout, Gorgias, Klaviyo, Postscript, Attentive, Google, MetaBuilt by Okendo
About Okendo
4.8 average rating
6 years building apps for the Shopify App Store
Level 13, 333 George St, Sydney, NSW, 2000, AU
Support
Send a message+1 (786) 789-5462
support@okendo.io