Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

by Okendo

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

5.0 of 5 stars(324 reviews)

Generate Reviews & UGC

Automate reviews, UGC and Q&A collection with Okendo’s post-purchase emails, content capture forms and rewards engine.

Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.


About Okendo: Product Reviews & UGC

What is Okendo?

Built specifically for high-performance Shopify retailers, Okendo is a customer marketing platform with all the tools needed to capture and showcase high-impact social proof such as product ratings & reviews, customer photos/videos and Q&A.

Who uses Okendo?

High-growth Shopify retailers trust Okendo to power their customer reviews, including many of the fastest-growing direct-to-consumer brands such as SKIMS, Knix and Born Primitive.

What are the results?

  1. More reviews: A mobile-first approach that maximises review generation.
  2. Better reviews: Reviews with customer profiles, attribute ratings and photos/videos.
  3. Increased trust: Establish brand credibility and product confidence.
  4. More sales: Build shopper excitement and compel buying action.
  5. Better customer experiences: Integrated with support, loyalty and marketing systems.

What are the top features?

  1. Review request emails: Configurable sending triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews: Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays: Extensive range of widgets to showcase customer-generated content at strategic locations through the buying journey.
  4. Marketing tools: Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Analytics & insights: Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

How customizable is it?

All customer-facing aspects can be customized to ensure brand alignment including:

  1. Review display widgets
  2. Review request emails
  3. Review capture forms

Integrates with

  • Smile,
  • Zendesk,
  • Gorgias,
  • LoyaltyLion,
  • Klaviyo,
  • Postscript

Media gallery

Support

Pricing 14-day free trial

See all pricing options

Essential

$29/month

  • Up to 500 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Rewards Engine
  • 15+ Review Displays
  • Google Rich Snippets

Growth

$99/month

  • Up to 2,000 orders/month
  • Email Sequences
  • Attribute Ratings
  • Q&A
  • Facebook Ads
  • Google Shopping Integration
  • Available for Shopify Plus

Power

$299/month

  • Up to 5,000 orders/month
  • Customer Success Manager
  • Design Customizations
  • Klaviyo Integration
  • Media Galleries
  • Advanced Reporting

Advanced

$499/month

  • Up to 20,000 orders/month
  • API Access
  • Headless Support
  • VIP Support
  • Bazaarvoice Integration
  • Unlimited Store Fronts

* All charges are billed in USD. Recurring charges, including monthly or usage-based charges, are billed every 30 days.

5.0 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.
  • 5 of 5 stars
    99% of ratings are 5 stars
  • 4 of 5 stars
    0% of ratings are 4 stars
    (1)
  • 3 of 5 stars
    0% of ratings are 3 stars
    (0)
  • 2 of 5 stars
    0% of ratings are 2 stars
    (1)
  • 1 of 5 stars
    0% of ratings are 1 stars
    (1)

Most recent reviews

Three Nails Clothing

The onboarding was seamless. Great group of people to work with. We started seeing an ROI within the first couple weeks of having this on our site! Can't recommend enough.

HOLDEN

Great product with amazing customer support! Allison was super responsive in helping us implement Okendo for our shop!

i-ccessories

Amanda was so great in offering us support with our onboarding and implementation of the app answering to each and every question we had. The app is awesome and we are really excited to having started using it.