Okendo: Product Reviews & UGC

Product ratings, reviews, photos/videos, UGC, Q&A, feedback.

  • Popular with businesses in the United States

From $29/month. 14-day free trial.
Stylised Okendo Reviews widgets with core features

Key values section

Generate Reviews & UGC

Automate reviews, UGC, and Q&A collection with Okendo’s post-purchase emails, content capture forms, and rewards engine.

Build Trust & Drive Sales

Showcase reviews and UGC throughout your site using Okendo’s extensive range of beautiful and highly-customizable widgets.

World-Class, 24/7 Support

Consider us an extension of your team! Located in Australia and the US, our Support team is ready to help at any time.

Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

What is Okendo?

Okendo is a customer marketing platform and an Official Google Reviews partner that helps brands capture and showcase high-impact social proof such as product ratings & reviews, customer photos & videos, and Q&A message boards.

Who is Okendo for?

Okendo is for high-growth consumer brands such as Netflix, SKIMS, Thermomix, and Bali Body that want to elevate their marketing efforts with the power of reviews and social proof.

What does Okendo do?

  1. Generates high-quality reviews & UGC - A mobile-first approach maximizes content generation and ensures users have the best possible experience.
  2. Collects valuable zero-party data - Gather customer data, attribute ratings, and photos/videos, then segment based on this customer-provided data.
  3. Increases consumer trust - Establish brand credibility and product confidence by displaying customer reviews on your site.
  4. Accelerates buying action - Encourage more conversions by providing an interactive experience for your shoppers.
  5. Integrates with your tech stack - Use your existing tech while leveraging an army of integrations.

What are Okendo's top features?

  1. Review request emails - Configure triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews - Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays - Extensive range of widgets to showcase user-generated content at strategic locations throughout the buyer’s journey.
  4. Marketing tools - Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Third-Party integrations - Sync Okendo to your existing tech stack without missing a beat.
  6. Analytics & insights - Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

Is Okendo customizable?

All customer-facing aspects can be customized to ensure brand alignment including: 1. Review display widgets 2. Review request emails 3. Review capture forms

What else should I know?

  1. Customer success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo.
  2. Fast widgets - Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance.
  3. Headless support - Okendo is compatible with all leading headless languages and frameworks.
  4. Review syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers.
  5. API - Access to Okendo's suite of APIs is available for merchants on the Advanced plan and above.

Launch date

Integrates with

  • Smile
  • Zendesk
  • Gorgias
  • LoyaltyLion
  • Klaviyo
  • Postscript
Okendo: Product Reviews & UGC

Okendo: Product Reviews & UGC

What is Okendo?

Okendo is a customer marketing platform and an Official Google Reviews partner that helps brands capture and showcase high-impact social proof such as product ratings & reviews, customer photos & videos, and Q&A message boards.

Who is Okendo for?

Okendo is for high-growth consumer brands such as Netflix, SKIMS, Thermomix, and Bali Body that want to elevate their marketing efforts with the power of reviews and social proof.

What does Okendo do?

  1. Generates high-quality reviews & UGC - A mobile-first approach maximizes content generation and ensures users have the best possible experience.
  2. Collects valuable zero-party data - Gather customer data, attribute ratings, and photos/videos, then segment based on this customer-provided data.
  3. Increases consumer trust - Establish brand credibility and product confidence by displaying customer reviews on your site.
  4. Accelerates buying action - Encourage more conversions by providing an interactive experience for your shoppers.
  5. Integrates with your tech stack - Use your existing tech while leveraging an army of integrations.

What are Okendo's top features?

  1. Review request emails - Configure triggers to send automated request emails at the perfect time.
  2. Customer photos/video reviews - Let customers visually showcase their experiences by adding photos and videos to their reviews.
  3. Review displays - Extensive range of widgets to showcase user-generated content at strategic locations throughout the buyer’s journey.
  4. Marketing tools - Push review content to Google Search, Google Shopping, Facebook and Instagram to drive qualified shopper traffic.
  5. Third-Party integrations - Sync Okendo to your existing tech stack without missing a beat.
  6. Analytics & insights - Email performance analytics, sentiment analysis, natural language processing and review performance dashboards.

Is Okendo customizable?

All customer-facing aspects can be customized to ensure brand alignment including: 1. Review display widgets 2. Review request emails 3. Review capture forms

What else should I know?

  1. Customer success - Our Customer Success team provides hands-on support and guidance for installing and using Okendo.
  2. Fast widgets - Okendo display widgets are the fastest in the industry and are relentlessly optimized for onsite performance.
  3. Headless support - Okendo is compatible with all leading headless languages and frameworks.
  4. Review syndication - Okendo has partnered with various 3rd parties to enable review syndication to many of the world's largest big-box retailers.
  5. API - Access to Okendo's suite of APIs is available for merchants on the Advanced plan and above.

Launch date

Integrates with

  • Smile
  • Zendesk
  • Gorgias
  • LoyaltyLion
  • Klaviyo
  • Postscript

Pricing 14-day free trial

See all pricing options

Essential

$29/month

  • Up to 500 orders/month
  • Automated Review Request Emails
  • Photo & Video Reviews
  • Rewards Engine
  • 15+ Review Displays
  • Google Rich Snippets

Growth

$99/month

  • Up to 2,000 orders/month
  • Email Sequences
  • Attribute Ratings
  • Q&A
  • Facebook Ads
  • Google Shopping Integration
  • Available for Shopify Plus

Power

$299/month

  • Up to 5,000 orders/month
  • Customer Success Manager
  • Design Customizations
  • Klaviyo Integration
  • Media Galleries
  • Advanced Reporting

Advanced

$499/month

  • Up to 20,000 orders/month
  • API Access
  • Headless Support
  • VIP Support
  • Bazaarvoice Integration
  • Unlimited Store Fronts

* All charges are billed in USD.
** Recurring charges, including monthly or usage-based charges, are billed every 30 days.

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    98% of ratings are 5 stars
  • 4 of 5 stars
    1% of ratings are 4 stars
  • 3 of 5 stars
    0% of ratings are 3 stars
  • 2 of 5 stars
    0% of ratings are 2 stars
  • 1 of 5 stars
    1% of ratings are 1 stars

Adornmonde

Location United States

100% recommend Okendo if you are looking for a reviews platform. Does everything we wanted and the set up was a breeze. The support service and onboarding was A+ as well

Vonetta Cosmetics

Location United States

I was helped by Vanessa. She was very patient and explained well what I needed to do to resolve some issues that I had. I look forward to what Okendo can do for my online store.

North Coast Seafoods

Location United States

Awesome support from the Okendo Team! Shandy is awesome and was extremely responsive, helping to get our request completed seamlessly. THANK YOU!

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